Instructional Designer

As an Instructional Designer
, you will be responsible for developing and implementing a comprehensive onboarding and training program in support of our Federal client. You will work as part of a cross-functional team—including designers and technical experts—engaging with stakeholders and end-users to develop an effective approach and ensure adoption of new systems and processes.

• Outline and understand end users to create training appropriate to meet their diverse needs
• Analyze existing training materials and business processes to identify learning gaps/needs and opportunities for improvement
• Research appropriate learning content and coordinate with Subject Matter Experts to structure learning paths
• Develop interactive and engaging training materials using a variety of modalities (videos, user guides, gamified learning, etc.) with learner theories in mind (ADDIE, Bloom’s, SAM, etc.) to create dynamic learning experiences
• Determine utilization of knowledge checks and compliance tracking
• Lead the training development and delivery
• Establish metrics and measure user adoption
• Facilitate learning management system administration, usage, and develop feedback loop for enhancement
• Consider long‑term governance for sustaining training programs and materials

• Ability to obtain a U.S. government Public Trust Security Clearance
• 4+ years of experience in Education, Training, HR, or related field
• Thorough knowledge of the full training life cycle and demonstrated ability to develop and implement
• Knowledge of contemporary learning management software platforms
• Experience with traditional and modern training methods, tools, and techniques
• Ability to convey complex information in a way that people understand
• Experience collaborating within a multi-disciplinary delivery team including UX/UI designers, technologists, data scientists, engineers, solution architects, and change managers
• A collaborative nature with excellent written communication and presentation skills
• Familiarity with Design Thinking and a natural curiosity for solving problems coupled with strong analytical skills
• Experience working in a project-based environment
• Proficiency in MS Office and in database software
• Bachelor’s degree or equivalent experience in Training and Instructional Design

• Previous work experience in or with the federal government
• Previous work experience as a consultant