Senior Director, eData Product Analytics and Enablement

At Capital One, data and analytics are at the center of everything we do. It has been the essence of Capital One since our founding and is deep in our DNA. Our innovation and passion for data has skyrocketed us to a Fortune 100 company and a leader in the world of data-driven decision making. We're delivering best-in-class innovation so that our 100 million customers - and counting - can manage their finances with ease.

Our reality and vision empower us to use artificial intelligence and machine learning to transform real-time data, software, and algorithms into financial clarity. We build our own products and release them with a speed and agility that allows us to get new customer experiences to market quickly. We are leveraging data and analytics to build a better business model, and even though we are leading the industry, we feel there is so much more to be done to fully transform banking and financial services.

As the Senior Director, Product Analytics and Enablement within the Office of the Chief Data Officer (OfCDO), you will lead a key organizational pillar responsible for delivering critical analytical and operational leverage to the product teams building Capital One's enterprise data products, platforms and tools. You will build the overarching strategy for this pillar and deliver impact that ultimately reaches across the enterprise.

You will lead the evolution of an AI-enabled analytics operating model with team members embedded with their product partners, scale self-service product analytics, and evolve the product operations within Enterprise Data to accelerate product delivery. You will oversee about 30 data analysts and operational / program managers.

• Lead the eData Product Analytics and Enablement pillar, including the Product Analytics and Product Enablement functions
• Build the long-term strategy for the Product Enablement function in close collaboration with the product teams and rapidly identify and implement operational improvements
• Drive the transition and operationalization of an embedded operating model, placing team members directly into product domain workflows to enhance contextual alignment and agility
• Scale an AI-enabled analytics operating model that automates routine reporting and shifts data analyst capacity toward high-value insight generation and decision support
• Establish self-service product analytics data infrastructure with standardized, production-ready metrics and AI-ready semantic standards across enterprise platforms
• Oversee project management, stakeholder engagement, and demand and delivery coordination for product domains, including evolving these activities over time as part of the product enablement strategy this role will develop
• Foster a strong culture of analytics excellence, continuous learning, and talent development across data analysis and program management job families

• Demonstrate expertise in product analytics and product operations
• Exhibit exceptional influencing and cross-functional leadership skills to partner effectively across product, technology, and risk domains
• Possess proven experience driving AI fluency and integrating AI tools/agents into analytical and operational workflows
• Display a passion for coaching and developing a team through a clear, consistent leadership style
• Communicate with precision and credibility at all levels: translate operational complexity into clear choices for executives, and clear direction for teams

This role is designated as a hybrid position. You are expected to adhere to Capital One's hybrid policy regarding required on-site presence at your designated office location.

• Bachelor's Degree or Military experience
• At least 10 years of project management experience
• At least 5 years of people management experience

• Masters / MBA degree
• 12+ years of project management experience
• 6+ years of people management experience
• PMP, Lean, Agile or Six Sigma certification
• Exceptional communication and collaboration skills
• Excellent problem solving and influencing skills

At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (e.g. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-3, and O-1, or any other forms of work authorization that require immigration support from an employer).

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please…