Director of Participant Enablement & CRM Strategy
Listed on 2026-10-16
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IT/Tech
CRM Systems & Management, IT Business Analyst, Change Management, IT Consultant
Capital One is seeking a strategic and technical Director of Participant Enablement to build a dedicated enablement function and an end-to-end readiness system. You will manage Salesforce, RAM/RMS, and the broader enablement platform to drive performance and efficiency.
This role bridges strategy and execution, partnering with product, analytics and operations to optimize participant experience and measure impact via dashboards and KPI frameworks.
We are looking to fill the Director of Participant Enablement & CRM Strategy position at Capital One in McLean, VA, United States.
The Director of Participant Enablement & CRM Strategy position in the IT & Technology field is open for applications.
We have an opening for a Director of Participant Enablement & CRM Strategy in McLean, VA, United States within IT & Technology.
This role, Director of Participant Enablement & CRM Strategy at Capital One, could be your next career step.
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