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Lead Specialist, Federal ServiceNow Architect

Job in McLean, Fairfax County, Virginia, USA
Listing for: KPMG
Full Time position
Listed on 2026-10-16
Job specializations:
  • IT/Tech
    IT Consultant, Systems Analyst, IT Business Analyst
Job Description & How to Apply Below
The KPMG Advisory practice is at the forefront of transformation, offering excellent opportunities for individuals to advance their careers and expertise with KPMG. Looking ahead, we anticipate continued evolution and success within the practice, fostering both personal and professional development, thereby creating new pathways for growth. In this ever-changing market environment, our professionals must be adaptable and thrive in a collaborative, team-driven culture.

At KPMG, our people are our number one priority. With a wealth of learning and career development opportunities, a world-class training facility, and leading market tools, we help our people continue to grow both professionally and personally. If you're looking for a firm with a strong team connection where you can be your whole self, have an impact, advance your skills, deepen your experiences, and have the flexibility and access to constantly find new areas of inspiration and expand your capabilities, then consider a career in Advisory.

KPMG is currently seeking a Lead Specialist to join our Federal Advisory practice.

Responsibilities:

Define at an architectural and design level of detail, technical solutions aligned with our client's business problems

Assist with scope definition and level of effort estimation

Maintain expert knowledge of the Service Now platform and products

Serve as a project, work stream, or technical lead on KPMG Service Now engagements and design, document, and communicate solution design(s) aligning to desired Business outcomes

Assist with performing configuration, integration, custom programming, and other hands-on technical activities in relation to the implementation of Service Now, as required

Work in conjunction with Project Team(s) to assist with technical activities providing guidance, recommendations, quality assurance, and leadership throughout the development lifecycle

Qualifications:

A minimum of five years of ITSM or Service Now Development experience; U.S. Federal government consulting experience preferred

Bachelor's degree from an accredited college/university

Experience in a Professional Services environment engaging with executive stakeholders, solution architects and extended program teams

Superior verbal and written communication skills, with the ability to adapt messaging to varying stakeholder levels and is self-motivated / self-directed – capable of multi-tasking and accepting change both in tasks and schedule

Ability to delegate work and coordinate team tasking and activities and proven experience in business analysis, requirements gathering, and designing and implementing solutions on the Service Now platform

Experience with the ITSM processes or in the following functional areas: CSM, HR, Sec Ops, ITOM, ITBM and a fundamental understanding of the key technologies relevant to the Service Now integration solutions including: SSO, SAML, SSL, Web Services, LDAP, JDBC, ODBC, REST, SCP, FTPS Experience with scripting in the Service Now platform using JavaScript:
Business Rules, Client Scripts, UI Actions, UI Pages, etc. and with user interface (UI) technologies including:  HTML, CSS, and Angular JSAbility to travel as required to support firm engagements

Applicant must possess a U.S. Government Secret clearanceKPMG LLP and its affiliates and subsidiaries (“KPMG”) complies with all local/state regulations regarding displaying salary ranges. If required, the ranges displayed below or via the URL below are specifically for those potential hires who will work in the location(s) listed. Any offered salary is determined based on relevant factors such as applicant's skills, job responsibilities, prior relevant experience, certain degrees and certifications and market considerations.

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