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Director, Participant Enablement & CRM Strategy

Job in McLean, Fairfax County, Virginia, USA
Listing for: Capital One
Full Time position
Listed on 2026-10-17
Job specializations:
  • IT/Tech
    CRM Systems & Management, IT Business Analyst, AI Business & Operations
Salary/Wage Range or Industry Benchmark: 206000 - 235000 USD Yearly USD 206000.00 235000.00 YEAR
Job Description & How to Apply Below

Capital One seeks a strategic and technical Director of Participant Enablement to design an end-to-end readiness system and manage the CRM ecosystem, including Salesforce and related marketing stacks. In this role you will stand up a dedicated enablement function, align strategy with execution, and drive performance and efficiency across participant readiness, referral tools, and analytics.

You will own the Salesforce roadmap, oversee integration of marketing technologies, and develop dashboards

Step into the Director, Participant Enablement & CRM Strategy role at Capital One in McLean, VA, United States and grow with us.

The Director, Participant Enablement & CRM Strategy position in the IT & Technology field is open for applications.

We have an opening for a Director, Participant Enablement & CRM Strategy in McLean, VA, United States within IT & Technology.

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