Manager, Product Manager, Retail Bank Data

Manager, Product Manager, Retail Bank Data At Capital One, we believe great products begin with a deep understanding of our customers. From our earliest days, we pioneered the use of predictive modeling to individually personalize credit card offers, turning the entire industry on its head. As we’ve grown bigger, we’ve found more and more ways to use technology and face-to-face conversations to understand the human problems associated with money and finances.

In the Consumer Bank, we’ve combined this human-centered approach with our heritage of data-driven decision making to design, build and test our way to truly enabling financial experiences. Are you passionate about improving the way people interact with their money? Are you driven by the delight you bring to customers? Do you keep asking, “why,” until you hit the root?

It’s common to fall in love with solutions, but have you ever fallen in love with the problem? If you’re nodding your head, then we want you!

As a Product Manager on the Bank Data Team, you’ll be joining a passionate team of product managers, engineers, data scientists, and analysts working to create the real time, intelligent, Bank of the future. To make this future a reality, you will be responsible for building and executing the strategy to modernize how we publish and consume data at Capital One.

Creating this strategy will involve working across the Bank to understand where we are now and where we need to go. We have a long journey ahead and are excited to bring on inquisitive, strategic, thought leaders to make our data dreams a reality.

Empowered. Part of a team driving the bank’s omni-channel acquisitions strategy responsible for setting and delivering the decisioning and treatment framework to ensure our business is gaining profitable customers through both digital and digital-human interactions

Learning constantly. Work deeply with customers, frontline associates, designers, technologists, analysts, marketers and data scientists to build cutting edge solutions

Innovating relentlessly. Pushing big change by asking bold questions; starting small, testing, and learning your way to something dramatically better

Sharing openly. Telling stories that change the way people think about building products and solving problems, and that illustrate the power of what software can do to make them even better

Connecting creatively. Jump-starting a self-supporting community by sowing the right seeds, building the right tools, integrating the right off-the-shelf products, and just plain elbow grease

Succeeding strategically. Solving the right problem and holding on the wrong one.

• Human Centered
  - Obsesses about internal and external customer needs to reimagine and innovate product solutions.
• Business Focused
  - Delivers game-changing outcomes by focusing on leverage and execution excellence.
• Technology Driven
  - Leverages technology to deliver innovative and resilient solutions that enable both near term and long term value, specifically within a modern data ecosystem (e.g., cloud-based data platforms, APIs, real-time data flows).
• Integrated Problem Solving
  - Identifies and resolves complex problems to deliver outcomes while mitigating product risks, including those related to data quality, data governance, and data pipeline efficiency.
• Transformational Leadership
  - Leads and develops cross-functional teams to solve customer problems and drive organizational alignment, championing data-driven decision making and fostering a culture of data literacy. This includes direct management and…