Program​/Project Manager: Business Intelligence

Job Summary:

We are seeking a highly skilled and detail-oriented professional to join our Business Intelligence team in a dynamic contract role based in McLean, Virginia, following a hybrid schedule of three days per week onsite. The ideal candidate brings a strong technical foundation in BI development and reporting tools, combined with a proven ability to manage projects, document internal methodologies, and drive process consistency across a highly technical team.

This role is central to ensuring that our team operates with clarity, efficiency, and alignment, serving as a key connector between technology platforms, team leads, and broader stakeholders. The initial contract term is six months, with the possibility of extension for the right candidate. Responsibilities:

- Coordinate development processes utilizing Jira and Confluence to support team workflows and project tracking.

- Document processes, identify common pain points, and improve internal methodologies to drive consistency and efficiency.

- Work closely with the wider technology team to manage platforms and tools effectively.

- Assist in the implementation of new processes and documentation standards across the team.

- Develop clear and detailed technical documentation to support process adherence and team alignment.

- Facilitate communication within the team, including the creation of a monthly internal newsletter.

- Ensure consistency in standards, naming conventions, and dashboard look and feel across BI deliverables.

- Hold training sessions and office hours to keep team members updated on process changes and best practices.

- Meet with team leads, review existing documentation, and build new documentation during the onboarding phase.

- Create a repeatable and scalable framework for maintaining clean and up-to-date documentation.

- Track changes in processes and tools, ensuring that all documentation is updated accordingly and in a timely manner.

- Host office hours or monthly sessions to refresh team members on evolving process changes.

- Explore the potential integration of Generative AI for documentation and process improvement initiatives.

Skills:

- Strong understanding of data concepts, structures, and foundational architecture.

- Strong project management skills, including the ability to organize work, manage timelines, track dependencies, and drive follow-through across multiple stakeholders.

- Excellent communication and documentation skills, with the ability to accurately document technical processes and changes.

- Strong attention to detail and the ability to ask clarifying questions to ensure accuracy and completeness.

- Ability to work closely with technical teams and manage multiple stakeholders effectively.

Qualifications:

1+ years of experience with BI reporting tools such as Power BI or Tableau. 1+ years of experience with Micro Strategy. 1+ years of experience with SQL, Python, or Power Shell. 1+ years of experience with Amazon Redshift, Microsoft SQL Server, or MySQL. Proficiency in Jira and Confluence for project coordination and documentation management. Experience in technical writing and/or technical business process analysis.

Exceptional analytical, quantitative, and statistical skills.

Experience with change management within highly technical teams.