C004530 Support Officer; Land & Air

Braine‑l'Alleud, Belgium | Posted on 17/12/2025

McBride (McLean, VA, USA) with offices in Brussels and Bucharest is a prime contractor on the NCIA A&A Framework. The role is a contractor position with NATO Communications & Information Agency (NCIA), supporting its mission to protect NATO’s networks from cyber threats.

• Strategic planning – contribute to development of policies, processes, standards, and guidelines; develop and communicate plans to drive the strategy and related change planning; provide support and guidance to stakeholders; ensure stakeholders are aware of the approach and timetables; collate information and create reports and insights.
• Specialist advice – provide detailed advice on the application of specialised knowledge to planning and operations; maintain knowledge in at least one speciality; recognise boundaries of specialist knowledge; collaborate with other specialists when appropriate.
• Stakeholder relationship management – manage problems, issues, resolutions, corrective actions, and lessons learned; implement stakeholder engagement/communications plan; collect and use feedback to measure effectiveness; help develop and enhance customer and stakeholder relationships.
• Business administration – lead and coordinate strategic initiatives across departments; design timetables of executive‑level meetings; set agenda, format, and desired outcomes; provide direction and receive progress updates; meet with leadership to follow up on action points, issues, and risks; report on progress and resolve issues; manage highly sensitive and confidential information.
• Office administration – organize and coordinate large meetings and conferences; contribute to office‑administration improvements; consult on a full spectrum of office‑administration activities; design office‑administration functions and workflow; monitor industry and marketplace trends; establish and maintain communication channels with stakeholders.
• Additional duties – monitor key performance indicators of projects and services; execute and prepare reports and analysis for the BUO; support BU project managers in monitoring and controlling progress; report to BU and Business Area management; consolidate Service Now and EBA statistical reports; align resource planning with NIMSC RPMO; monitor SA fund execution; interface between BU and NIMSC Front Office; coordinate workforce recruitment and contracting;
  
  support production of weekly, monthly, and quarterly NIMSC reports; deputise for higher‑grade staff if required.

• Education, Experience and Training (essential): a bachelor’s degree at a nationally recognised university in a related discipline and at least two years of post‑related experience; alternatively, substantial experience (≥6 years) may compensate for lack of a degree.
• Experience:
  
  minimum two years in delivery and implementation of management support mechanisms or equivalent professional‑level activities; proven ability to multi‑task, manage time, deliver under pressure, and present complex issues clearly.
• Skills:
  
  excellent writing and verbal skills; experience drafting and editing policies, reports, and briefs.
• Desirable: experience in business process design and implementation; proven experience in resource planning, personnel management, and budgetary planning; proficiency with Microsoft Office suite; proven experience in organization, coordination, and communication.