Specialized Service Coordinator

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At Parsons, you can imagine a career where you thrive, work with exceptional people, and be yourself. Guided by our leadership vision of valuing people, embracing agility, and fostering growth, we cultivate an innovative culture that empowers you to achieve your full potential. Unleash your talent and redefine what’s possible.

Parsons is looking for a talented Specialized Service Coordinator (SSC) to join our team! In this role, you will provide expert guidance and oversight for protocol-related matters and travel activities, ensuring seamless execution and adherence to organizational standards.

• Provide guidance, planning, and solutions for complex protocol scenarios to ensure activities and events adhere to established standards and customs.

• Offer oversight and quality control by reviewing plans and executions for accuracy and compliance.

• Align protocol activities to support mission services, organizational goals, and ongoing initiatives, avoiding conflicts and maximizing impact.

• Mentor and support team members facing challenging or unfamiliar protocol situations.

• Coordinate with internal and external stakeholders to ensure the seamless execution of protocol‑sensitive tasks.

• Oversee all travel‑related activities within the mission support area, ensuring compliance with organizational policies, budget guidelines, and regulatory requirements.

• Review and approve travel requests, offering expert guidance on complex or unfamiliar situations, such as diplomatic international travel or special accommodations.

• Monitor travel arrangements for accuracy, resolve issues as they arise, and maintain thorough records of travel activities and expenses.

• Mentor and support staff to streamline travel planning, reduce errors, and provide a consistent, high‑quality travel experience.

• Perform additional service duties as needed.

• Bachelor’s degree or equivalent.

• Proven experience in protocol planning, travel coordination, or related fields.

• Strong organizational and problem‑solving skills with attention to detail.

• Excellent communication and interpersonal skills to coordinate with internal and external stakeholders.

• Ability to mentor and support team members in challenging situations.

• Familiarity with diplomatic international travel and special accommodations.

• Experience in quality control and compliance with organizational policies and regulatory requirements.

• Knowledge of protocol standards and customs in mission‑critical environments.

• Demonstrated ability to align activities with broader organizational goals and initiatives.

An active Top Secret SCI w/Polygraph security clearance is required for this position.

We value our employees and want them to take care of their overall wellbeing, which is why we offer best‑in‑class benefits such as medical, dental, vision, paid time off, 401(k), life insurance, flexible work schedules, and holidays to fit your busy lifestyle!

This position is part of our Federal Solutions team, which delivers resources to U.S. government customers to ensure mission success worldwide.

Parsons is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status or any other protected status.