Director, Portfolio and Project Management Marketing Strategy| Retail Bank

Director, Portfolio and Project Management Marketing Strategy | Retail Bank

The Retail Bank Marketing team is looking for someone with deep marketing expertise who wants to build and develop a high‑performing marketing organization. The ideal candidate is highly organized, emotionally intelligent and skilled at facilitating collaboration across leaders. They will work directly with the Bank Marketing leadership team to drive strategic planning, maintain morale, and ensure key business priorities are executed successfully.

Key Responsibilities

• Lead cross‑team delivery of the most significant and high‑priority outcomes in Marketing while managing a team of project managers aligned against top strategic initiatives.

• Lead annual and quarterly marketing strategic planning processes, ensuring the annual marketing plan is compiled across lanes, integrating the marketing outlook forecast, budget, goals/objectives, and initiatives across Marketing and aligning with technology.

• Ensure clear prioritization alignment of work, experimentation, and outcome metrics to OKRs and work with leadership and the Marketing organization.

• Facilitate prioritization of work across teams.

• Keep the organization focused on key priorities through effective business metrics reviews, agile methodologies, and the use of tools to create transparency.

• Maintain a high standard for clear business metric reporting.

• Collaborate closely with sub‑organization program delivery leads to align processes and tools.

• Manage key horizontal process initiatives, including process improvements across partner groups.

• Engage key partners across the organization to connect the dots and ensure collaboration across leaders and teams.

• Build processes and programs to standardize “how we work,” support marketer success and engagement, and build our brand across Capital One as a leading modern marketing organization.

• Lead the codification of marketing best practices, testing, and marketer skill development to ensure consistent standards of quality.

• Evolve how we work on campaigns and go‑to‑market plans within Marketing using best‑in‑class tools.

• Orchestrate end‑to‑end delivery of strategic change initiatives, guiding project roadmaps, managing risks and dependencies, and ensuring alignment with organizational goals.

• Facilitate communication and collaboration among stakeholders, including senior leaders, to ensure buy‑in and support for change initiatives.

Our Ideal Candidate

• Thrives in a dynamic, fast‑paced environment and manages multiple priorities through change.

• Considers all stakeholders/partners as their customer when creating value.

• Seeks to understand the bigger picture and executes with flawless attention to detail.

• Leverages collaboration software or tools (e.g., Workfront, Jira, Confluence, Google Suite) to create transparency and alignment.

• Proudly plans and facilitates meetings or discussions to achieve stated objectives.

• Communicates effectively and strategically verbally, in writing, or via slide decks.

• Has led cross‑functional teams to accomplish shared goals through direct management or indirect authority.

Basic Qualifications

• Bachelor’s degree or equivalent military experience.

• At least 10 years of experience in digital performance marketing.

• At least 7 years of people‑management experience.

Preferred Qualifications

• Master’s degree in Marketing or an MBA.

• Certified Scrum Master (CSM) or Project Management Professional (PMP) certification.

Salary & Benefits

• Full‑time annual salaries vary by location (e.g., Riverwoods, IL: $181,800‑$207,500). Performance‑based incentive compensation is available.

• Capital One offers comprehensive, competitive, inclusive benefits supporting overall well‑being.

Legal & Equal Opportunity

Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non‑discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug‑free workplace.

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