Sales Development Representative

KLDiscovery is a leading global provider of best-in-class eDiscovery, information governance, and data recovery solutions, serving AmLaw 100 firms, Fortune 500 corporations, and government agencies. Our technology-enabled services and software help these law firms, corporations and agencies solve complex data challenges. Our Nebula and Rel One platforms deliver SaaS-based legal technology underpinned by managed services and professional services. The company, with offices in 26 locations across 17 countries helps clients with their litigation, regulatory compliance, internal investigation and data recovery and management needs all around the world.

Serving clients for over 30 years, KLDiscovery offers data collection and forensic investigation, early case assessment, electronic discovery and data processing, application software and data hosting for web-based document reviews, and managed document review services. In addition, through its global Ontrack Data Recovery business, KLDiscovery delivers world-class data recovery, email extraction and restoration, data destruction and tape management.

KLDiscovery has been recognized as one of the fastest growing companies in North America by both Inc. Magazine (Inc. 5000) and Deloitte (Deloitte's Technology Fast 500. Additionally, KLDiscovery is an Orange-level Relativity Best in Service Partner, a Relativity Premium Hosting Partner and Relativity's 1st Service Provider partner, and maintains ISO/IEC 27001 Certified data centers.

The Sales Development Representative (SDR) is the first point of engagement for new eDiscovery opportunities. eDiscovery demand is driven by triggering legal events and existing relationships but also demand a steady top-of-funnel motion to expand relationships with current clients and build new clients. The SDR identifies, qualifies, and routes opportunities so Account Executives and strategic sellers can spend their time on the highest-value conversations.

You're a confident, self-motivated hunter who's genuinely curious about the legal and regulatory landscape your prospects operate in. You build credibility quickly - with the Account Executives and Client Solutions partners you hand opportunities to, and with the stakeholders you reach cold - and you treat a "no" as information, not a setback. You're comfortable working within a defined qualification process while staying self-directed enough to build your own daily rhythm of research, outreach, and follow-up.

• Monitor and respond to demand-trigger events. Track HSR second requests, major litigation filings, and regulatory investigations to surface time-sensitive opportunities, feeding directly into our capture framework.
• Qualify opportunities before handoff. Apply MEDDPICC criteria - economic buyer, decision criteria, metrics, and more - to every opportunity before passing it to an Account Executive, protecting the accuracy of pipeline coverage reporting.
• Multi-thread named strategic accounts. Working with account owners and within defined territory rules of engagement, identify and engage additional stakeholders inside named accounts - General Counsel's office, litigation support, procurement - to widen KLD's footprint.
• Surface subscription attach opportunities. Scan KLD's existing eDiscovery client base for buying signals around Nebula and AI Case Explorer, partnering with Sales and Client Solutions to convert established relationships into incremental subscription pipeline.
• Activate the corporate/ law firm channels. Identify and engage law firms eligible for KLD's matter demand-generation incentive programs, track participation, and surface referral-ready relationships.
• Keep the CRM and tech stack current. M…