Post-Sales Engineer

Post-Sales Engineer

The Opportunity:

In this role, you'll turn validated AI solutions into working customer deployments. You will work directly with customers to implement workflows, integrate enterprise systems, and demonstrate that the solution meets agreed technical acceptance criteria.

You will adapt reusable agent components, configure customer environments and instrumentation, and diagnose integration, retrieval, model, and workflow issues. You will establish customer evaluation baselines, coordinate readiness reviews, and prepare deployment, rollback, troubleshooting, and enablement materials. Your accountability includes implementation quality, initial deployment, technical acceptance, and explicit handover to designated operational owners and Customer Success. You will return reusable improvements and recurring defects to engineering.

Join us. The world can’t wait.

You Have:

Experience delivering customer-facing software or AI implementations from requirements through deployment and technical handover

Experience in Python or Type Script and integrating enterprise APIs, authentication, data sources, and business workflows

Experience developing or adapting agent workflows, model integrations, retrieval-augmented generation, and tool connections

Experience deploying applications in cloud or enterprise environments and configuring access, secrets, and application security controls

Experience building customer-specific test and evaluation suites and validating results against agreed quality and performance thresholds

Ability to implement end-to-end instrumentation and use traces, logs, and metrics to troubleshoot behavior, integrations, latency, and cost Ability to prepare deployment and rollback procedures, runbooks, solution inventories, and technical knowledge-transfer materials

Ability to manage implementation dependencies, communicate limitations, and obtain explicit acceptance of deliverables and support responsibilities

Ability to obtain and maintain a Public Trust or Suitability/Fitness determination based on client requirements

Bachelor’s degree

Nice If You Have:

Experience with Lang Graph, MCP servers, Lang Smith, Langfuse, or comparable integration and observability tools

Experience coordinating production readiness reviews and customer-specific incidents during implementation

Experience converting customer implementation patterns into reusable components, templates, or engineering improvements

Vetting:
Applicants selected will be subject to a government investigation and may need to meet eligibility requirements of the U.S. government client.

Compensation At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen’s benefit programs.

Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.

Salary at Booz Allen is determined by various factors, including but not limited to location, the individual’s particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected…