Medical Assistant

Medical Assistant I at Virginia Garcia Memorial Health Center

The Virginia Garcia Memorial Health Center's mission is to provide high quality, culturally appropriate healthcare to low-income residents of Washington and Yamhill Counties with a special emphasis on seasonal and migrant farm-workers and to others with barriers to receiving health‑care.

Job Summary: The role of the Medical Assistant I (MAI) is to work as a member of a multi‑disciplinary team, performing delegated clinical and administrative duties within the supervising provider's scope consistent with the MA's education, training and demonstrated competency.

• Review daily schedule and verify availability of supplies and working equipment for the day.
• Prepare patient chart prior to appointment time.
• Direct patient flow and room turnover in assigned areas.
• Communicate with patients and families and keep them informed of schedule delays.
• Maintain cleanliness, inventory and preparedness of assigned exam rooms.
• Provide assistance to patients that need help with ambulation or those dependent on a wheelchair or walker.
• Communicate changes to patient's schedule with the provider and team members.
• Coordinate interpreter services as needed.
• Communicate with families and patients to ensure they understand flow and expectations for the visit.
• Provide interpretation as requested.
• Schedule appointment as ordered by provider.
• Perform vital signs, diagnostic tests and laboratory tests including waived lab tests, venipuncture and specimen processing.
• Accurately document medical information in patients' records (flow sheet, progress notes, immunization records, growth charts, refill logs, etc.) lab logs and quality control logs.
• Determine immunization status and administer immunization as needed.
• Administer medication as ordered by providers.
• Label prepackaged medication as directed by providers.
• Determine type of appointment needed and prepare patient appropriately.
• Assist providers with procedures.
• Dispense information to patients as instructed by providers.
• Call/fax refill request to the pharmacy as ordered by providers.
• Check sharps containers daily, replacing when full.
• Stock information pamphlets and forms in the clinic daily.
• Stock exam rooms, nurse's station, vaccine administration station and lab daily.
• Organize and maintain clean and soiled utility rooms and storage areas.
• Disinfect and sterilize equipment.
• Maintain proper quality monitoring/control program for sterilization system.
• Assist the front desk as needed to expedite check in of patients.
• Clean and disinfect exam tables, counters, and equipment such as scales, toys and blood pressure cuff per VGMHC Infection Control Guidelines.
• Assemble equipment and prepare trays for minor procedures.
• Schedule appointments as ordered by provider.
• Track patients' records as directed by provider.

• Report off to covering team member when leaving the floor for break, lunch or off duty.
• Ability to problem solve issues in a team environment.
• Assist other staff as requested.
• Implement agreed upon changes in functions, policies and procedures.
• Establish appropriate patient/clinic flow priorities and follow through to completion.
• Ensure confidentiality of patients and staff.
• Demonstrate cultural competency.
• An enthusiastic learner with the ability to work quickly, accurately, independently, and under stressful conditions.
• Participate in ongoing professional development and competency assessment, e.g., attending educational classes appropriate to job development, communicating additional training needs to direct supervisor, attending staff meeting, orienting new staff, and cross‑training for position in assigned or other areas.
• Perform other duties requested by Supervisor.
• Handle protected health information (PHI) in a manner consistent with the Health Insurance Portability and Accountability Act of 1996 (HIPAA).

The medical assistant I (MA) will have access to PHI during the course of his/her work activities. The MA I will use this information to prepare patients and medical records for visits with the provider and to keep the flow of…