Patient Access Representative

Patient Access Representative

Join to apply for the Patient Access Representative role at Lifepoint Health®.

Collects patient lerenographic, insurance, and financial informationেস্ক for outpatient services and inpatient admissions. Verifies benefits, obtains authorizations as needed, and collects co‑pays/deductibles at the point of service to efficiently expedite the admitting process. Provides a positive first impression of the facility. Reports to the Assistant Director of Patient Registration.

Full Time: PRN
* ONLY AS NEEDED*

• Ensures that all necessary demographic, billing, and clinical information is obtained and entered in the registration system with timeliness and accuracy, assigning medical record number if appropriate.
• Distributes and explains forms, documents, and educational handouts to patients or family members, ensures all necessary signatures are obtained for treatment.
• Meets with patient or patient's caregiver before or after admission to exchange necessary information and documentation.
• Provides explanation of process and addresses concerns and questions.
• Communicates with admitting physician's office, nursing unit staff, and/or other appropriate personnel regarding articles to exchange necessary information and determine placement.
• Verifies insurance benefits and obtains precertification/authorization as necessary.
• Determines and accepts required payments, including co‑pays and deductibles, or refers toәнд financial counselors for follow up.
• Researches the patients visit history to ensure compliance with third‑party payer requirements, completing appropriate documentation as applicable.
• Collects co‑pays and other funds from patients based upon established criteria.
• Checks supplies and stocks supplies as needed. Serves as back‑up for other functional areas.
• Performs other duties as assigned.

• High school diploma or equivalent - Required (or equivalent Required or 3 years of directly related experience may be substituted for the required education).
• Billing or collection experience preferred.
• Effective English communication (read, write, speak, and understand). Ability to complete the Skills Competency Checklist within 90 days of hire.
• Computer experience required. Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision.
• Must be able to work in a stressful environment. Knowledge of medical terminology strongly preferred.
• Ability to operate standard office equipment, including but not limited to, computer, printer, copier, fax, calculator.
• Time management and organizational skills.

• Health (Medical, Dental, Vision) and 401K Benefits for full‑time employees
• Competitive Paid Time Off / Extended Illness Bank package for full‑time employees
• Employee Assistance Program – mental, physical, and financial wellness assistance
• Tuition Reimbursement/Assistance for qualified applicants
• Professional Development and Growth Opportunities
• And much more...

Willamette Valley Medical Center is committed to providing Equal Employment Opportunities for all applicants and employees and complies with all applicable laws prohibiting discrimination against any employee or applicant for employment because of color, race, sex, age, religion, national origin, disability, genetic information, gender identity, sexual orientation, veterans' status or preferences. Lifepoint Health is a leader in community‑based care and driven by a mission of Making Communities Healthier.

Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers and post‑acute care facilities. We believe that success is achieved through talented people. We want to create places where employees want to work, with opportunities to pursue meaningful and satisfying careers that truly make a difference in communities across the country.