Shift Manager

Position

Shift Manager at McDonald’s

This posting is for a position in a restaurant owned and operated by an independent franchisee. The franchisee is the employer;
McDonald’s USA does not handle employment matters. If hired, the franchisee will be your employer, responsible for all hiring, firing, discipline, and scheduling.

Managers lead shifts every week, ensuring customers receive a fast, accurate, friendly experience. A Shift Manager provides leadership to crew and other managers during a shift to maintain quality, service, and cleanliness for customers.

Shift Managers perform tasks such as:

• Planning for each shift
• Monitoring performance during the shift
• Taking action to meet McDonald’s standards
• Monitoring safety, security, and profitability
• Communicating with the next Shift Manager to prepare them for a great shift
• Helping assigned departments meet their goals

• Food Safety
• Internal Communication
• Inventory Management
• Daily Maintenance and Cleanliness
• Managing Crew
• Quality Food Production
• Exceptional Customer Service
• Safety and Security
• Scheduling
• Training

Previous leadership experience is preferred, ideally within a restaurant, retail, or hospitality environment. You must be 18 years or older to be a manager in our corporate owned and operated restaurants.

• Paid vacation
• Education through Archways to Opportunity, including High School degree, college tuition assistance, and English classes as a second language
• Service awards

Entry level

Full-time

Management and Manufacturing

Restaurants