Cashier, Retail
Listed on 2026-01-01
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Retail
Customer Service Rep, Retail Associate/ Customer Service
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Job DescriptionCreate an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.
ResponsibilitiesEssential Job Functions:
- Greet, engage, and assist customers actively and visibly.
- Process customer transactions quickly, accurately, and efficiently at the check lane.
- Understand and operate the Point of Sale (POS) system, handling various tenders and transactions per company policy.
- Adhere to company limits on cash shortages and overages, working honestly to control loss.
- Follow guidelines on restricted sale items (Alcohol, Tobacco, DVDs).
- Report pricing discrepancies to the Scan Coordinator.
- Follow policies for postage stamps, gift cards, and coupons.
- Stay updated on current and upcoming promotions and ads.
- Comply with food safety regulations and safety procedures.
- Identify unsafe conditions and notify management.
- Perform equipment inspections and report repairs needed.
- Create a welcoming environment for customers, answering questions about products.
- Follow all applicable laws and company guidelines.
- Work effectively in a high-paced, sometimes stressful environment.
- Manage conflicts calmly and cooperatively.
- Act with honesty and integrity regarding customer and business information.
- Follow directions and seek help when needed to resolve issues.
- Support and assist minors, individuals with special needs, and older adults.
- Perform essential functions with or without reasonable accommodation.
Minimum Position Qualifications:
- Customer service experience
- Effective communication skills
- Basic math skills (counting, addition, subtraction)
Experience:
- Customer service experience
- Experience as a Bagger or Courtesy Clerk
Based in Hutchinson, Kansas, Dillons merged with The Kroger Company in 1983. We proudly serve customers across Kansas. As part of Kroger, we value diverse teams passionate about food and people, aiming to create positive experiences for customers and communities. We believe people matter and support your growth and success, whether part-time or a new career.
What You’ll Receive From UsThe Kroger family offers comprehensive benefits including healthcare, flexible scheduling, counseling, discounts, tuition reimbursement, and growth opportunities. For more details, visit our Benefits Page.
Additional Details- Seniority level:
Entry level - Employment type:
Part-time - Job function:
Other - Industries:
Dairy Product Manufacturing
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Location:
Hutchinson, KS | Salary: $35,000.00-$45,000.00 | 8 months ago
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