Inside Sales & Business Development Representative

Sandvik is a premier high-tech engineering and manufacturing solutions. We bring sophisticated, high-quality products and solutions which improve customer efficiency, profitability, safety, and sustainability. We are a global leader in groundbreaking innovative solutions in the manufacturing industry for materials cutting, digital planning and automated metrological solutions, as well as equipment and tools for the mining and construction industries, stainless materials, special alloys, metallic and ceramic resistance materials.

Tool Flow Solution Division is the Sandvik Group´s Competence Center for Tool Data Management (TDM). We’ve been in the business of creating software for the management of tool data and manufacturing resources for more than 30 years which is used by major manufacturers around the world. TDM Systems attributes its success to their customer-focused software solutions, offering tools, and complete systems for the management and organization of production resources, including jigs and fixtures, measuring and inspection equipment, setup equipment, chucks, and all related data.

Sandvik and Tool Flow Solution Division value enthusiastic, committed people who enjoy collaborating to find new solutions to complex business challenges! We seek motivated and hardworking individuals who share our values and who remove obstacles to support our customers and our strategic objectives. Are you someone who takes outstanding pride in your work and is passionate about their role?

Tool Flow Solutions is seeking an Inside Sales Representative in the THE UNITED STATES
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Job Responsibilities:

The role is a junior individual contributor with ownership of outbound prospecting and inbound qualification for assigned territories. Authority extends to prospect selection within the defined target account framework, outbound messaging and lead qualification decisions. Other closely related assignments may be involved when necessary.

Outbound prospecting

• Execute outbound prospecting activity targeting Toolhive prospects through a coordinated mix of email sequences, Linked In outreach and phone calls
• Research target accounts using Linked In Sales Navigator and company websites, identifying CAM software in use, machine count and current tool management approach
• Personalise each outreach to the prospect's environment, referencing the specific CAM system, industry and apparent pain points
• Build and maintain regional target account lists for the assigned territory

Inbound and trial lead qualification

• Qualify inbound Toolhive leads promptly, including trial signups, website form fills, content downloads and webinar registrations
• Monitor the Toolhive trial user activity dashboard and engage users who reach defined engagement thresholds (for example, created a tool assembly, imported a tool catalog, invited a team member)
• Conduct discovery calls to qualify leads against the BANT framework (Budget, Authority, Need, Timeline)
• Follow up on event leads from industry trade shows and from webinars

Cross-channel and portfolio qualification

• Qualify Toolhive leads referred by reseller partners before handover to the Account Executive
• Follow up with CAM software users who indicate Toolhive interest via webinars, CAM integration landing pages or CAM reseller referrals
• Qualify Cribwise referrals from Sandvik tooling-division sales representatives before Account Executive handoff
• Qualify Cribwise-to-Toolhive upsell leads forwarded by the Partner Sales Manager

CRM and lead management

• Log all prospecting and qualification activity in CRM, including calls, emails, Linked In touches and lead status changes
• Maintain data hygiene on assigned lead records and support the Sales Operations Specialist with record enrichment
• Collaborate with Marketing on the lead scoring model and MQL criteria

Requirements:

• University degree in business, engineering, marketing, communications or a related discipline. Equivalent practical experience will be considered where the candidate has a demonstrable record of commercial outreach and qualification.
• Strong written and verbal communication skills in English, with the ability to produce concise, personalised outbound messaging
• Confidence in outbound telephone and video conversations, including cold opening and structured discovery
• Organisational discipline: consistent CRM hygiene, activity logging and iteration on what is working
• Curiosity about manufacturing, software or both, and a willingness to…