Concierge

Responsibilities

• Greeting all visitors to the community
• Answering the telephone, transferring calls to appropriate party and taking accurate messages
• Monitoring walkie‑talkie, door security system and fire panel as needed
• Monitoring resident sign‑in and sign‑out log and visitor registration log, and completing administrative support functions such as filing and making copies
• Transferring calls or taking messages in a courteous, friendly and helpful manner
• Filling out and logging service request forms for residents and/or staff
• Monitoring and greeting visitors to the community
• Keeping front desk and lobby area clean and neat at all times
• Selling meal tickets and accounts for payroll deduction or personal check
• Ensuring the security of the building; monitoring resident sign‑in and sign‑out log and visitor registration log; periodically checking entrances/exits of the building to ensure community is secure
• Attending in‑services and staff meetings as required
• Assisting with coordinating van schedule for residents
• Following confidentiality policies regarding release of resident information
• Performing supportive office functions for all departments including filing, typing, and making copies
• Completing all other duties as assigned

• Must possess a high school diploma or GED
• Must be considerate, neat, well‑groomed and professional in appearance
• Must dress in a professional manner
• Must have experience in administration functions
• Must answer phones in a polite and professional manner
• Must be organized and able to work well with others as part of a team
• Must be polite and considerate to residents, visitors, co‑workers and management team
• Must be able to effectively communicate both verbally and in writing
• Must be able to sit for extended periods of time
• Must be able to function effectively in a busy environment and be able to multi‑task
• Must be willing to work a flexible schedule that includes weekends and holidays
• Must attend all required in‑services and staff meetings

• 401k + Fulltime & Part‑time Benefits Packages
• Employee Referral Bonus + Incentives (free meals, movie tickets, dining, automotive deals, retail discounts, finance/legal, consulting, electronics, and more!)
• Training, Development & Career Laddering
• Great work‑life balance
• Flexible Scheduling
• Telehealth + Flex Spending + Health Savings Account Options