Front Desk Patient Coordinator

We are a leading podiatry office committed to delivering outstanding care and service to our patients. Our team is dedicated, compassionate, and always striving for excellence. We are looking for a Patient Coordinator who shares our values and goals.

• Greet patients warmly and professionally, addressing their needs with empathy and efficiency.
• Be open to learning and performing new tasks that may arise, adapting to the dynamic needs of the workplace.
• Ensure the reception and processing of established and new patients, including gathering and verifying personal and insurance information.
• Present patients with the HIPAA Notice of Privacy Practices and ensure proper documentation.
• Assist patients with medical history and consent forms, ensuring all paperwork is completed and confidentiality is maintained.
• Conduct insurance verification and handle related documentation.
• Enter patient information into the electronic health record (EHR) system while maintaining data security.
• Confirm and schedule patient appointments, providing necessary appointment details.
• Notify medical staff of patient arrivals and hand over completed paperwork as needed.
• Address patient inquiries and provide relevant informational materials about the practice.
• Conduct end-of-visit procedures, ensuring patients receive all necessary follow-up information.

• Previous experience in a similar role, preferably in a podiatry or healthcare office.
• Strong organizational skills and the ability to create and manage Standard Operating Procedures (SOPs) effectively.