Registered Nurse; RN Care Manager - Memorial Regional Medical Center

Position: Registered Nurse (RN) Care Manager - Memorial Regional Medical Center

Registered Nurse (RN) Care Manager – Memorial Regional Medical Center

Join to apply for the Registered Nurse (RN) Care Manager – Memorial Regional Medical Center role at Bon Secours Mercy Health
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Job Summary

At Bon Secours Mercy Health, we are dedicated to continually improving health care quality, safety and cost effectiveness. Our hospitals, care sites and clinicians are recognized for clinical and operational excellence.

The RN Care Manager is responsible for providing coordination of care for patients to support safe, seamless, timely transitions across the continuum. This role utilizes a collaborative process: the RN Care Manager identifies (using quantitative and qualitative methods), assesses, plans, implements and evaluates the options and services required to meet an individual’s health and health related needs, including social determinants that affect overall well‑being.

The RN Care Manager is responsible for screening, identification, and assessment of individuals in need of active Case Management services and promotes the right resources, at the right time and at the right place.

Essential Functions

• Identifies and prioritizes patients in need of care management services, using a holistic approach inclusive of biopsychosocial, functional, cultural, spiritual, and financial factors. Plans with the patient, caregivers and members of the healthcare team to maximize health care responses, quality and cost‑effective outcomes. Monitors and revises the plan as indicated when patient condition changes.
• Completes all necessary documentation. Maintains clear, concise, and timely documentation in the patient record to reflect the needs of the patients.
• Documentation will reflect plan of care to address post‑hospital care needs and resources and evidence of patient, family or caregiver involvement in planning.
• Follow standardized practices and process related to Advance Care Planning, Length of Stay management and readmission prevention.
• Supports denial prevention related to medical necessity through addressing / removing barriers to progression of care and participating in Interdisciplinary Discharge Rounds.
• Supports and promotes assertive, proactive care for patients, assisting in removing barriers related to achieving timely testing and treatment. Ensures resources are utilized appropriately and offers alternatives to acute care to the care team.

Education

None

Licensure / Certification

• BLS Basic Life Support – American Heart Association (required)
• RN License in the state in which they are working or covered by compact (required)
• Accredited Case Manager Certification (ACM) from American Case Management Association or Certified Case Manager (CCM) from Commission for Case Manager Certification or American Nurses Credentialing Center (ANCC) Nursing Case Management board certification (preferred)

Experience

• 1 year of experience in clinical setting (required)
• 3 years of experience in an acute care clinical setting (preferred)
• Ambulatory or post‑acute, care coordination experience (preferred)

Training

None

Skills and Abilities

Hard / Technical / Clinical Skills

• Care management
• Discharge planning
• Patient advocacy
• Flexible
• Care planning
• Care coordination
• Analyzing data or information
• Reimbursement methodologies
• Staffing workflow and bed allocation
• Clinical knowledge
• Tracking
• Working knowledge of local and state resources
• Knowledge of government and non‑government payor practices, regulations, standards and reimbursement

Soft / Interpersonal Skills

• Knowledge sharing
• Attention to detail
• Critical thinking
• Communication with family members
• Conflict resolution
• Proactive
• Problem solving
• Active listening
• Relationship building
• Effective problem solving
• Teamwork
• Facilitation

What We Offer

• Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
• Medical, dental, vision, prescription coverage, HSA/FSA options, life insurance, mental health resources and discounts
• Paid time off, parental and FMLA leave, short‑and long‑term disability, backup care for children and elders
• Tuition assistance, professional development and continuing education support

Benefits may vary based on the market and employment status.

Equal Opportunity Statement

All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact the Talent Acquisition Team.

Job

Details

• Seniority level:
  Entry level
• Employment type:
  
  Full‑time
• Job function:
  Health Care Provider
• Industries:
  Hospitals and Health Care

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