Registered Nurse; RN - Case Manager - Memorial Regional Medical Center

Position: Registered Nurse (RN) - Case Manager - Memorial Regional  Medical Center

Registered Nurse (RN) – Case Manager – Memorial Regional Medical Center

Bon Secours is a network that has been providing excellent care for over 150 years. Here, you will work with a team that shares common values and helps extend care to all of our communities.

Job Summary

The RN Care Manager coordinates patient care to support safe, seamless, timely transitions across the continuum. Using a collaborative process, the RN Care Manager identifies, assesses, plans, implements, and evaluates the options and services required to meet an individual's health needs, including social determinants that affect overall wellbeing. The RN Care Manager screens, identifies, and assesses individuals needing active case management services and promotes the right resources, at the right time and place.

Essential

Functions

• Identify and prioritize patients in need of care management services using a holistic approach inclusive of biopsychosocial, functional, cultural, spiritual, and financial factors. Plan with the patient, caregivers, and healthcare team to maximize health care responses, quality, and cost‑effective outcomes. Monitor and revise the plan as indicated when patient condition changes.
• Complete all necessary documentation. Maintain clear, concise, and timely documentation in the patient record to reflect patients' needs. Use handovers at points of care level change, staff change, and care transitions.
• Document plan of care to address post‑hospital care needs and resources, and evidence of patient or caregiver involvement in planning. Ensure patient and caregiver treatment goals and preferences are incorporated into transition of care planning and communicated to the multidisciplinary team.
• Follow standardized practices related to Advance Care Planning, Length of Stay management, and readmission prevention.
• Support denial prevention related to medical necessity by addressing and removing barriers to progression of care and participating in Interdisciplinary Discharge Rounds.
• Support and promote assertive, proactive care for patients, assisting in removing barriers related to timely testing and treatment. Ensure resources are utilized appropriately and offer alternatives to acute care to the care team.

Education & Certifications

• BLS Basic Life Support – American Heart Association (required)
• RN license in the state where the candidate works or covered by compact (required)
• Accredited Case Manager Certification (ACM) from the American Case Management Association or Certified Case Manager (CCM) from the Commission for Case Manager Certification or American Nurses Credentialing Center (ANCC) Nursing Case Management board certification (preferred)
• Bachelor of Science in Nursing (preferred for BSMH, required for RSFH)

Work Experience

• 1 year of experience in a clinical setting (required)
• 3 years of experience in an acute care clinical setting (preferred)

Skills & Abilities Hard / Technical / Clinical Skills

• Care management
• Discharge planning
• Patient advocacy
• Care planning
• Care coordination
• Analyzing data or information
• Reimbursement methodologies
• Staffing workflow and bed allocation
• Clinical knowledge
• Tracking
• Working knowledge of local and state resources
• Knowledge of government and non‑government payor practices, regulations, standards, and reimbursement

Soft / Interpersonal Skills

• Knowledge sharing
• Attention to detail
• Critical thinking
• Communication with family members
• Conflict resolution
• Proactive
• Problem solving
• Active listening
• Relationship building
• Effective problem solving
• Teamwork
• Facilitation

What We Offer

• Competitive pay, incentives, referral bonuses, and 403(b) with employer contributions (when eligible)
• Medical, dental, vision, prescription coverage, HSA/FSA options, life insurance, mental health resources and discounts
• Paid time off, parental and FMLA leave, short‑ and long‑term disability, backup care for children and elders
• Tuition assistance, professional development, and continuing education support

Benefits may vary based on the market and employment status.

All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact the Talent Acquisition Team at

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