Repair and Tool Technician

Repair and Tool Technician at The Home Depot is responsible for evaluating and repairing small engines, outdoor power equipment and handheld electrical devices. This role involves making equipment recommendations and ensuring units are maintained. Technicians work in store Tool Rental Centers and in repair centers. In stores, they provide service to customers in Tool Rental, including writing customer contracts and invoices for equipment rental and tool repairs, checking tool operation and demonstrating proper use as needed.

They also handle day-to-day operation and maintenance of equipment in the Tool Rental department. In non-store locations, technicians repair units, test the quality of repairs and ensure units are cleaned before returning to the originating store. Technicians must have thorough knowledge of tools and effectively manage tool inventory by maintaining and repairing tools as necessary.

• Evaluate and repair small engines, outdoor power equipment, and handheld electrical devices.
• Provide service to store customers in Tool Rental, including writing contracts and invoices for equipment rental and tool repairs.
• Check tool operation and demonstrate proper use as needed.
• Maintain and repair tools; manage tool inventory to keep equipment in good working order.
• Ensure units are repaired, tested for quality, and cleaned before returning to the originating location (non-store locations).

• Thorough knowledge of tools with ability to diagnose and repair a range of equipment.
• Strong customer service and communication skills for in-store Tool Rental support.
• Willingness to work in both store-based Tool Rental Centers and repair centers.

• Full-time

• Mechanicsville, VA

• Other

• Consumer Services