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Operations Specialist III

Job in Medford, Middlesex County, Massachusetts, 02153, USA
Listing for: Eastern Bank
Full Time position
Listed on 2025-12-23
Job specializations:
  • Administrative/Clerical
    Data Entry
Job Description & How to Apply Below

The Operations Processor III performs various functions within the Lockbox Department.

This is a Full-Time Onsite Position Monday-Friday 9:00AM - 5:30PM

Primary

Job Responsibilities
  • Handles advanced responsibilities and specialized functions within the department.
  • Perform 10 key data entry for customer payments in a fast-paced environment while meeting quality and productivity standards.
  • Responsible for data entry of detailed payment information from remittance documents according to customer specifications.
Additional

Job Responsibilities
  • Scan high volumes of documents and monitor scanning equipment.
  • Assign, coordinate, and monitor work processing.
  • Open, sort, and balance customer remittances per bank/customer procedures and deadlines.
  • Use an adding machine to balance transactions and label batches.
  • Review and process returns, complete Return Item Notification forms.
  • Prepare manual deposits for payments without documents.
  • Prepare checks for data entry processing.
  • Sort customer payments and transactions per specifications.
  • Review and prepare counter work for processing.
  • Sort and prepare the mail for processing by P.O. Box for distribution to the mail opening operation.
  • Record daily production and submit Employee Production Report to Manager.
  • Ensure compliance with Federal/State regulations including BSA/AML and bank policies.
  • Assist with other/additional duties, responsibilities, tasks, and/or projects as required to support business needs.
Qualifications
  • Strong manual dexterity, attention to detail, and organizational skills.
  • Basic adding machine proficiency
  • Effective communication and ability to follow directions.
  • Must be able to work in a fast-paced environment.
  • Flexibility to perform various clerical tasks and shift between duties.
  • Ability to meet deadlines independently and collaboratively.
  • Willingness to work a flexible schedule as needed.
Physical Demands/Conditions
  • Regularly required to talk, see, hear, read, write, walk, sit, stand, stoop, kneel, bend, and reach.
  • Use of office equipment: computer, telephone, calculator, fax.
  • Occasionally lift/move up to 25 pounds.
  • Reasonable accommodations may be made for individuals with disabilities.
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