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Bilingual Customer Service Rep

Hybrid Omni-Channel Banking Support Specialist

Job in Medford, Middlesex County, Massachusetts, 02153, USA
Listing for: Berkshire Bank
Full Time position
Listed on 2026-01-12
Job specializations:
  • Customer Service/HelpDesk
    Bilingual, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below
A banking institution is seeking a Call Center Representative to provide excellent customer service at its hybrid location in Medford, MA. The role involves responding to customer inquiries, educating customers about products, and managing complex situations. Candidates should have a high school diploma and at least one year of banking experience. Proficiency with MS Office and strong problem-solving skills are essential.

This dynamic position offers opportunities for growth within the company.
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