Senior Retirement Services Operations Specialist; Hybrid
Job in
Medford, Middlesex County, Massachusetts, 02153, USA
Listed on 2026-01-03
Listing for:
Citizens Bank
Full Time
position Listed on 2026-01-03
Job specializations:
-
Customer Service/HelpDesk
Job Description & How to Apply Below
A financial institution is seeking a Senior Servicing Operations Specialist to assist customers with retirement account inquiries and maintenance. Key responsibilities include delivering exceptional customer service via phone or chat, adhering to service level agreements, and resolving routine issues. The ideal candidate will have strong problem-solving and communication skills, with a focus on accuracy and detail.
This role offers a hybrid work schedule with opportunities for overtime and competitive benefits.
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Position Requirements
10+ Years
work experience
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