Universal Banker

Join to apply for the Universal Banker role at Brookline Bank

About Brookline Bank

Since 1871, Brookline Bank, a division of Beacon Bank & Trust, has built a legacy of consistent financial strength, trust, outstanding banking services, and strong customer relationships. Today, we have 28 branches that deliver an expanding array of valuable banking and financial services geared to helping individuals and businesses manage their finances. As a trusted financial resource to our customers, it is our everyday commitment to do more, deliver more, and exceed expectations.

Our most valuable asset is our employees, which is why we offer competitive pay and excellent benefits, including a matching 401(k). We pride ourselves on hiring candidates who embrace our Core Four Values:
Adaptability, Accountability, Leadership, and Teamwork. Brookline Bank provides a great working environment that offers opportunities for advancement.

We are looking for an experienced and enthusiastic Universal Banker (Float) to join the team in our Salem Street branch and travel to other local branches on an "as needed" basis. The Universal Banker position will be responsible for performing the duties of both a Teller and a Personal Banking Representative. We are seeking someone with banking experience, goal orientation, and excellent customer service skills.

If you believe you have what it takes and are interested in joining our team, please apply today!

NOTE Due to the need to "float" to local branches this role will require a vehicle, as many branches are not accessible via public transportation.

Principal Duties and Responsibilities

• Process financial transactions including deposits, withdrawals, check cashing and loan payments
• Provide excellent customer service, identify customer needs, and suggest appropriate product lines
• Proactively develop new customer relationships and expand relationships with existing customers
• Research and resolve all customer problems and inquiries
• Interview consumer loan applicants, submit and close consumer and equity loans
• Educate customers on all products and services and alternative delivery channels
• Cross-sell products and services
• Engage in outside business development activities including cold calling and community involvement
• Contribute to overall branch goals in sales and service

Job Specifications

• High School diploma or GED required
• Previous teller experience and cash handling experience
• Computer experience and familiarity with Microsoft Office (Word, Excel, Outlook)
• Good oral and written communication skills
• Detail oriented with strong organizational skills
• Knowledge of bank operating procedures, practices and policies
• Ability to prioritize workflow, multi-task, manage time effectively, and meet deadlines
• Ability to analyze situations and solve complex issues

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Sales and Customer Service
• Industries
• Banking

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