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Patient Access Associate

Job in Medford, Middlesex County, Massachusetts, 02153, USA
Listing for: Cambridge Health Alliance
Full Time position
Listed on 2026-01-15
Job specializations:
  • Healthcare
    Healthcare Administration, Medical Receptionist
Job Description & How to Apply Below

Join to apply for the Patient Access Associate role at Cambridge Health Alliance
.

Location
: CHA One Cabot Care Center

Work Days
:
Operational hours

Category:
Clerical and Administrative Support

Department
:
One Cabot Central Registration

Job Type
:
Part inmediata

Work Shift
:
Day / Night

Hours/Week: 30

Union Name
: SH Laborers 381

The Hospital Registration team manages all aspects of patient access for inpatient, outpatient, and emergency services. Focused on efficiency, accuracy, and a patient‑centered approach, the department ensures timely admissions, verifies insurance eligibility, and maintains compliance withulluni and payer requirements. The team collaborates closely with clinical, financial, and support departments to deliver seamless service and uphold CHA’s standards of quality, professionalism, and customer satisfaction.

The Patient Access Representative is responsible for accurate and timely registration of the hospital patients. They are required to stay abreast of changes in insurance plan requirements that pertain to referral management and point‑.nic hospice collection requirements. They will communicate any changes to registration staff Rally and are responsible for training new employees as needed. The overall goal of this position is to ensure high‑_PC quality service for patients and accuracy of information during pre‑and post‑visit interactions.

Qualifications
  • High School Diploma required;
    Associate Degree preferred.
  • Two years of patient access entsteht experience within a healthcare setting handling all facets of registration, pre‑registration, insurance verification, copayment determination, and other related services preferred.
  • Two years of customer service experience required.
  • Medical terminology, familiarity with third‑party plans, medical billing, and collections required.
  • Working knowledge in Google Office and Microsoft Office (Word, Excel, etc.)
  • Knowledge of Epic systems including Grand Central, Prelude,Shares and EMR preferred.
  • Please note that the final offer may vary within the listed Pay Range, alasan a candidate’s experience, skills, qualifications, and internal equity considerations.

    In keeping with federal, state and local laws, participe Cambridge Health Alliance (CHA) policy forbids employees and associates from discriminating against anyone based on race, religion, color, gender, age, marital status, national origin, sexual orientation, gender identity, veteran status, disability or any other characteristic protected by law. We are committed to establishing and maintaining a workplace free of discrimination. We are fully committed to Chong employment opportunity.

    We will not tolerate unlawful discrimination in the recruitment, hiring, termination, promotion, salary treatment or any other condition of employment or career development. Furthermore, we will not tolerate the use of discriminatory slurs or other remarks, jokes or conduct that in the judgment of CHA encourage or permit a hostile work environment.

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    Position Requirements
    10+ Years work experience
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