Housekeeping Inspector

Housekeeping Inspector at Hyatt Place Boston/Medford is looking for a friendly, detail-oriented individual to join our team! In this role you will be responsible for organizing associate shifts, training, and motivating the housekeeping team and inspecting guestrooms and public spaces in accordance with company and brand standards. To be successful, you should have a solid understanding of hotel housekeeping operations and possess strong leadership skills.

• Tour and inspect rooms daily and monitor for property cleanliness, safety and security, product quality and exceptional service throughout.
• Provide support to the Executive Housekeeper and hotel leadership.
• Work to continuously improve guest satisfaction scores.
• Conduct self‑audits to improve performance and cleanliness.
• Verify number of associates to number of rooms, monitor productivity.
• Assign specific responsibilities to associates.
• Identify vacant rooms to be cleaned first on boards.
• Check vacant ready rooms to verify actual status.
• Record performance check as guests check out throughout day.
• Check rooms for arriving VIPs.
• Ensure housekeeping associates have adequate supplies and carts are neatly packed and organized.
• Report unserviceable rooms to General Manager/Executive Housekeeper.
• Assist housekeeping associates in duties as needed.
• Assist with cleaning of public spaces as needed.
• Perform other duties as assigned.

• Prior related work experience, hotel experience preferred.
• Specific brand knowledge is a plus.
• Excellent interpersonal and communication skills.
• Strong supervisory and leadership skills.
• Excellent time management and organizational skills.
• Proficient in English language / Bilingual is a plus.
• Ability to learn new computer software programs and operate the property management system.
• Familiar with common computer software programs.
• Willingness to work a 7-day rotational work schedule including weekends and holidays.

• Medical Insurance with Company‑Funded HRA
• Dental Insurance
• Vision Insurance
• Flexible Spending Accounts
• Wide‑Array of Supplemental Insurance Offerings
• Paid Time Off Programs
• Employee Assistance Program
• 401(k) Plan – Traditional & Roth Options with Employer Match
• Hotel Discount Travel Program for Associates & Family
• Exclusive Associate Discounts – Travel, Entertainment, & Retail
• Training and Development Programs
• Career Advancement Opportunities

Wage Range: $21.00 - $22.00

Mid‑Senior level

Full‑time

Engineering and Information Technology

Hospitality

Colwen Hotels is an equal opportunity employer. EEO M/F/D/V

This position is at a location where Hyatt is not the employer. The employer of individuals working at this hotel may be a third‑party management company that is responsible for all employment benefits and obligations at this location.