Bench Assistant Operations Leader

Bench Assistant Operations Leader at Wonder

Base pay range: $66,500.00/yr - $76,500.00/yr

About Wonder
Everything’s on the menu  Wonder app is the premier platform to feed every craving, all in one order. Our 25+ award‑winning restaurant partners span every cuisine you can think of, from Greek to Thai. And our diners don’t have to choose just one: they can mix and match dishes from as many Made by Wonder restaurants as they’d like, or order from neighborhood gems near them.

Everything is made to order at our brick‑and‑mortar locations across the East Coast and delivered fast and free, and more locations are opening every week.

About The Role
As the Assistant Operations Leader in a Wonder restaurant, you will play a pivotal role in supporting the General Manager in day‑to‑day operations to ensure the smooth functioning and success of our restaurant. You will work closely with the General Manager and other team members to create a positive work environment, prioritize food safety and team member safety, and deliver exceptional customer service.

Responsibilities

• Assist Senior Operations Leader in developing, engaging, inspiring, and motivating staff members
• Recruit and train top talent for the restaurant
• Aid Senior Operations Leader in achieving operational goals and budget targets
• Maintain clear and consistent communication regarding team achievements, priorities, protocols, and operational changes
• Demonstrate effective floor management by optimizing staff deployment for maximum efficiency
• Drive restaurant sales and service efficiency by resolving operational obstacles
• Supervise inventory and food safety protocols to ensure accuracy and efficiency, emphasizing adherence to shelf life and product dating guidelines
• Commit to ongoing training and development in both kitchen and dining room operations to uphold standards and guidelines

Manage Food Safety and Team Member Safety

• Maintain consistent adherence to food safety and security standards

Provide Best in Class Customer Service

• Ensure all team members deliver excellent customer service

The Experience You Have

• At least two years of restaurant supervisor or management experience in a high‑volume Quick Service Restaurant (QSR) or full‑service restaurant
• Demonstrated ability to effectively manage and develop teams of 15+ members
• Ability to lead and motivate a team in a fast‑paced environment
• Attention to detail and a strong drive for efficiency and accuracy
• Demonstrates professionalism and adheres to policies and procedures
• Exhibits effective verbal and written communication skills
• Strong team player

Requirements

• Must be 21 years old and legally authorized to work in the US
• Must be able to lift 50 pounds
• Must be able to stand for a full shift while working
• Must have open availability, including night and weekend availability
• Must have a current Food Handlers Certification

Role Details

• Salary Range: $66,500 per year - $76,500 per year
• Location:
  
  Home location to be determined upon assignment, within 40 miles from Medford, MA

Bench Position Acknowledgment
By applying for a Bench position, you acknowledge and agree that this role requires flexibility to work across multiple locations within a designated region. As a Bench employee, you will provide operational support to various stores within the region until a home location is assigned to you. Upon successful completion of the Manager in Training (MIT) program, you will be assigned to either a temporary or permanent location, as determined by the Company and based on business needs.

Your home location assignment will be communicated to you in alignment with operational requirements and organizational priorities.

Benefits

• Medical, Dental, and Vision Insurance
• 100% employer‑paid Life Insurance
• 401(k) Retirement Plan
• Employer match for Health Savings Account (HSA)
• Learning and Development opportunities to advance your career
• Employee Stock
• Employee Discount

Seniority level Mid‑Senior level

Employment type Full‑time

Job function Management and Manufacturing

Industries Food & Beverages

Equal Employment Opportunity Statement
At Wonder we believe that in order to build the best team, we must hire using an objective lens. We are committed to fair hiring practices where we hire people for their potential and advocate for diversity, equity, and inclusion. As such, we do not discriminate or make decisions based on your race, color, religion, gender identity or expression, sexual orientation, national origin, age, military service eligibility, veteran status, marital status, disability, or any other protected class.

If you have a disability, please let us know how we can make your interview process work best for you.