Counter Sales Representative

Are you passionate about providing top‑notch customer service and have a knack for HVAC/R products?
Johnstone Supply | The Balsan Group is seeking a dedicated Counter Sales Associate to be the face of our branch, assisting customers with their HVAC/R needs and ensuring a seamless sales experience.

• ✅ Competitive Base Salary + Performance Bonuses
• ✅ Health, Dental, and Vision Coverage
• ✅ 401(k) with Company Match
• ✅ Paid Holidays & Generous PTO
• ✅ Opportunities for Professional Growth and Development

• 🔹 Greet and assist walk‑in customers and handle incoming calls with professionalism
• 🔹 Provide accurate information on product availability, pricing, and specifications
• 🔹 Process sales orders, returns, and warranties efficiently
• 🔹 Maintain a clean and organized counter area and showroom
• 🔹 Collaborate with the warehouse team to ensure timely order fulfillment
• 🔹 Stay updated on new products and industry trends to better assist customers

• ✔️ Have prior experience in counter sales, preferably in the HVAC/R industry
• ✔️ Possess strong communication and interpersonal skills
• ✔️ Are proficient with point‑of‑sale systems and basic computer applications
• ✔️ Can lift up to 50 lbs and are comfortable standing for extended periods
• ✔️ Demonstrate a proactive approach to problem‑solving and customer service

This is a fantastic opportunity for individuals looking to build a career in the HVAC/R industry with a company that values teamwork, dedication, and excellence.