Asst Manager OPWDD- Services

Posted Monday, August 11, 2025 at 4:00 AM

Enjoy making a difference? Join the team at FREE, enriching the lives of others, one individual at a time.

Family Residences and Essential Enterprises, Inc. (FREE) benefits and proudly supports more than 4,000 individuals with intellectual / developmental disabilities, mental illness and traumatic brain injury. It is the mission of FREE to support people of all abilities reach their full potential and thrive in their communities. FREE provides a diverse array of supports and services including: housing; recovery services; transition to work;

employment; day, community and family services; respite; crisis services; education and after school support; specialty health services; and advocacy.

Under the supervision of the Residential Manager, the Assistant Manager will be responsible for the direct supervision of the Direct Support Professionals and will provide direct oversight of service planning and the provision of clinical and health care services. The Assistant Manager is responsible for the implementation of day-to-day activities and oversight of the assigned residence.

• Works in partnership with the people we support to ensure that the rights, health, safety, and personal outcomes of the people living in the residence are being supported at all times
• Advocates with people we support in a variety of situations
• Works with the people we support to teach them new life skills
• Assists the people we support to overcome barriers and challenges to establish and maintain a network of relationships and valued social roles
• Supervises, trains, evaluates, and observes assigned Direct Support Professionals (DSP)
• Ensures that all required documentation is completed appropriately and in a timely manner
• Prevents, recognizes, and reports abuse toward the people we support
• Provides ongoing protective oversight to individuals living in the residence
• Maintains ongoing communication and always communicates in a respectful manner with all people including the people we support, supervisors, other valued team members, and members of the community
• Provides emergency coverage and covers DSP responsibilities as needed
• Coordinates, supports, attends, and participates in all required events/meetings/reviews/committees as required
• Maintains the confidentiality of any information relating to individuals and employees of the organization
• Ensures that the residence, including the external property, is clean, safe, and attractive at all times
• Completes all required trainings and stays in compliance
• Ensures that all required documentation (paper and electronic) is completed /processed appropriately, in a timely manner, and meets quality and compliance thresholds
• Performs other duties as assigned

• Always communicates in a respectful manner with all people including the people we support, supervisors, other valued team members, and members of the community.
• Complies fully with FREE’s confidentiality policies by holding in strictest confidence all information pertaining to members, residents, the people we support and their families, clients, providers, contractors, and employees.
• Meets all safety training requirements; adheres to all safety policies and reports any and all unsafe conditions; takes measures to prevent accidents and/or eliminate conditions that pose a safety or health risk.
• Coordinates, supports, attends and participates in all required events/ meetings/ reviews/ committees, including ones outside of standard working hours.
• Meets all job requirements and stays in compliance.
• Adheres to FREE’s standard of ethical behavior as outlined in the Employee Handbook and Code of Conduct as well as applicable laws and regulations.

• Ensures compliance with FREE policies, procedures, and operating standards.
• Implements a continuous quality improvement process for department services and administrative functions.
• Assists in the development, implementation and administration of Human Resources policies and programs including compliance with…