Intake Coordinator

Medford Treatment Center is seeking an Intake Coordinator to provide compassionate care to our clients.

Compensation: $22.00‑$26.00 per hour (depending on experience).
Relocation assistance provided.

Hours:

5:00 a.m. – 1:00 p.m., Monday‑Friday and 6:00 – 10:00 a.m. on rotating Saturdays
.

• Health, Dental, Vision Plans (90% employee, 25% dependents; dental 90% employee, 20% dependent)
• 401(k) – 4% Safe Harbor match (Traditional/Roth)
• Voluntary benefits:
  Life, disability, accident, and critical illness insurance
• Life insurance – $20,000 company coverage
• Time‑Off: 12 holidays, sick time per state requirements, 2 weeks' vacation in the first year
• Education & Training: RELIAS annual subscription, two paid professional development days per year
• Veteran grant – Covers additional training, certifications, and fees for veterans
• Employee referral program – up to $2,000 per referral hired, thanks reward & recognition program
• Annual service awards; team member of the quarter & year awards

• Take incoming appointment requests by phone/email, outside transfers, and referrals
• Conduct pre‑intake screening on new clients
• If client uses private insurance, ensure all items are complete before scheduling (insurance card, co‑pays, out‑of‑pocket fees, etc.)
• Complete justification for not admitting, if applicable
• Maintain pre‑admission screening binder
• Obtain outside records before intake appointment for transfers
• Verify insurance (OHP, DMAP, PSCS, etc.)
• Schedule admission appointments
• Follow up on no‑shows and document in the system
• Build client chart in computer system
• Set up signature and pin, take client picture, complete consent to treat, obtain all ROIs
• Complete admission contract package, inform clients of ride‑share and reimbursement programs, give business card, ride sheets, booklet if applicable
• Give client a building tour and review admission process and expectations at time of admission

• High school diploma or equivalent and at least 1 year experience as a general office clerk
• Accurate data entry skills with knowledge of basic computing
• Demonstrate basic knowledge and skill in use of standard office equipment
• Valid driver’s license
• Meet Oregon requirements for employment in an opioid treatment program
• Follow federal guidelines regarding prohibited substances, even those legal at the state level

Entry level

Full-time

Other

Medical Practices

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ORTC, LLC is an Equal Opportunity Employer.