Call Center Manager
Listed on 2026-01-12
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Customer Service/HelpDesk
Customer Service Rep, Customer Success Mgr./ CSM, Technical Support
Bath Concepts Independent Dealers offers a stylish, cost-effective, low-maintenance bath improvement experience to homeowners, commercial customers, and consumers with accessibility needs. Standing behind our products, we have developed an unrivaled reputation for quality and workmanship as a manufacturer of acrylic bath and shower solutions and have extended that level of quality into all our products.
Qualifications: Qualified applicants will have excellent computer and communication skills, management experience, customer service experience, be available to work evenings and weekends, and be able to resolve conflicts and issues.
Responsibilities:
- Schedule and confirm appointments
- Hire, train and manage Call Center Representatives
- Answer inbound calls and make outbound calls as needed and as a training tool
- Customer Service
- Manage sales reps schedules
- Achieve weekly and monthly quotas
We offer an excellent compensation package that includes a salary and bonus opportunities.
Location: Medford, OR
Salary: $ - $
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