SaaS Customer Support Specialist – Ownership
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Customer Service/HelpDesk
Job Description & How to Apply Below
Reacher is hiring a Customer Support Specialist to be the first line of help for every customer. You’ll own the support queue across in-app chat and our VIP channels (Slack, Whats App, Lark), resolving issues fast, teaching customers how to get the most out of the platform, and getting bugs into engineering with everything they need to fix them.
This is a high-ownership role on a small team, so you’ll shape how support runs, not just work the queue.
This position is for the SaaS Customer Support Specialist – Take Ownership role at Reacher.
Join Reacher and contribute to our ongoing work.
Take a moment to read everything above and see whether this role is right for you.
This posting is for the SaaS Customer Support Specialist – Take Ownership role at Reacher, based in OR, United States.
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