Associate Patient Care Coordinator and Patient Care Coordinator - Southern Oregon - Clinics

Associate Patient Care Coordinator and Patient Care Coordinator - Southern Oregon - Multiple Clinics

Providence Health & Services

Location:

OR Medford, PMG South Royal Bldg-Medford (On‑site)

Schedule:

Full‑time, Multiple shifts available

Pay Range: $See Posting - $See Posting

• Serve as the first point of contact, providing exceptional customer service to patients and visitors in person and by phone.
• Act as a liaison between patients, providers, and care teams to ensure a smooth patient experience.
• Perform front and back‑office duties, including scheduling, registration, insurance verification, updating demographic information, and patient support.
• Maintain clinic efficiency through accurate documentation and adherence to workflows within the electronic medical record (EPIC).
• Demonstrate growth and proficiency in supporting Providence’s mission of compassionate, high‑quality care.
• Able to manage multiple tasks and competing priorities.

• 6 months of customer service related experience.

• 6 months of office experience, medical office preferred. Recent experience in the medical field.
• 6 months of electronic medical record experience.

• 1 year of experience in medical/healthcare setting.
• Prior experience providing a high level of customer service in a fast paced environment, including handling confidential data with discretion.
• Electronic Medical Records experience (e.g. EPIC).

Our best‑in‑class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security.

We provide a comprehensive benefits package including a 401(k) retirement savings plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, paid parental leave, vacations, holidays, health‑issues leave, voluntary benefits, and well‑being resources.

Providence’s mission is to provide patient‑focused, whole‑person care built on understanding, commitment, and mutual respect.

Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in a setting that is free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Requisition

Company:
Providence Jobs

Job Category:
Patient Access

Job Function:
Revenue Cycle

Career Track:
Admin Support

Department: 5012 PMG S STAFFING