EDI Product Analyst

PLEXIS Healthcare Systems, Inc., a progressive software development company in Medford, OR, is looking to hire an enthusiastic and experienced EDI Product Analyst
. This is a hybrid position. A minimum of 3 days per week must be in‑office. 2 days a week may be worked remotely or in‑office; therefore, the candidate must be local to the Southern Oregon/Rouge Valley area. Please apply at

The role of the EDI Product Analyst is pivotal as a thought leader for the design, enhancement, and documentation of Plexis’ EDI and integration products. This role encompasses crucial involvement in the development and launch of innovative EDI‑related products, components, and features. Collaborating closely with Product Development, Client Success, Client Support, and Sales/Marketing departments, the position actively manages the introduction of enhancements to these products.

This critical role involves extensive responsibilities. Firstly, as a research analyst, the position ensures Plexis stays abreast of dynamic changes in the healthcare EDI market, meticulously tracking X12 transaction sets, collecting and documenting requirements, and evaluating their impact on Plexis’ client base. The second facet involves acting as a liaison among various product stakeholders, such as Sales, Marketing, Product Development, Client Success, and Client Support.

This includes direct interaction with clients and prospective clients to address system integration and EDI functionalities. The EDI Product Analyst plays a pivotal role in securing stakeholder approval for product direction initiatives, whether they are technical, user experience, or marketing focused. Moreover, they may be called upon to assist the Sales organization in responding to RFIs/RFPs, contributing to product Q&A sessions and demonstrations both remotely and on‑site at client locations.

In addition to these responsibilities, the EDI Product Analyst contributes to the quality assurance process by actively participating in testing new EDI‑related product releases and recommending adjustments to product specifications as needed. This multifaceted role showcases a blend of strategic thinking, market awareness, and effective collaboration to ensure Plexis’ EDI products remain at the forefront of industry innovation.

• In-depth understanding of current X12 transaction sets (v.5010) with a forward‑looking perspective on industry developments.
• Maintain an up‑to‑date awareness of EDI standards, regulatory requirements, and compliance measures.
• Actively engage with EDI‑related industry associations (e.g., WEDI, CAQH, Washington Publishing) to conduct ongoing research, ensuring Plexis remains at the forefront of industry trends.
• Proficient in analyzing and providing design support for Plexis’ EDI processing solutions.
• Participate in strategic planning initiatives related to the design, development, and release of EDI‑related products and capabilities.
• Strong understanding of the Software Development Life Cycle, encompassing both waterfall and agile methodologies.
• Assist in shaping and perpetuating the EDI‑related product vision within the organization.
• Demonstrate effective communication skills, both written and oral, when collaborating with team members within and outside of Plexis.
• Ability to be client‑facing when needed for support, ensuring a seamless customer experience.
• Capable of delivering presentations, demos, and training sessions, both internally and externally.
• Demonstrate sound decision‑making abilities, providing valuable recommendations for EDI‑related solutions.
• Possess technical skills, including EDI data mapping analysis and documentation, as well as hands‑on experience with Microsoft Office suite, and familiarity with technical applications such as Altova Map Force and SQL Server (additional knowledge is a plus).
• Strong documentation writing skills to ensure clear and comprehensive records of processes and solutions.

• In-depth knowledge of Plexis products and tools, enabling effective utilization in various scenarios.
• Demonstrated initiative in proactively seeking and assimilating…