Senior Business Systems Analyst

Senior Business Systems Analyst
South Country Health Alliance | Hybrid/Remote (On‑site 1x/quarter)

South Country Health Alliance is seeking a Senior Business Systems Analyst to join our Information Technology team. In this role, you will manage complex systems development and enhancement projects, translate business processes into technical specifications and drive improvements across our organization. You’ll work closely with internal departments and external partners, providing technical expertise and mentorship while ensuring our systems are efficient, accurate, and compliant.

• Bachelor’s degree (Technology, Business, or Analytics preferred)
• 5+ years as a Business Systems Analyst or similar technical/project role
• 2+ years with Power BI and/or SQL
• Experience with Medicaid/Medicare health data preferred

South Country Health Alliance is more than a health plan— we’re a mission‑driven organization dedicated to improving health and well‑being in rural Minnesota communities. Our work is guided by values of communication, collaboration, stewardship, and excellence, ensuring that every employee contributes to making a real difference in people’s lives.

• Comprehensive benefits:
  Medical, dental, vision, life insurance, short‑ and long‑term disability, pension (PERA), and more.
• Work‑life flexibility:
  Hybrid and remote options with quarterly on‑site expectations.
• Predictable pay growth:
  Structured step‑based salary system for transparency and stability. The salary range for this position is between $90,000 – $125,000 per year.

Join us and be part of an organization that values community impact, employee well‑being, and innovation.

Position Title: Senior Business Systems Analyst

Dept: Information Technology

Reports To: Director of IT & Analytics

Date: April 2024

Outstanding oral, written, and interpersonal communication skills; demonstrated abilities in team building and leadership; advanced technical expertise, troubleshooting, analytics, research, and SQL coding; knowledge of the advanced principles and practices of project management and workflow analysis; exceptional conflict and problem resolution skills; strong organization and critical thinking skills; proficient in providing high‑level customer service; self‑starter and ability to take initiative.

Required:

Bachelor's degree (Technology, Business, and/or Analytics concentration preferred);
Five years’ experience as a business systems analyst or in a position with advanced project management and technical expertise;
Two years’ experience with Power BI and/or writing SQL queries.

Previous experience with Medicaid or Medicare health data, especially medical claims and enrollment.

• Analyze South Country’s technical systems for efficiency, accuracy, and quality. Develop and manage project plans that promote improvement to these systems.
• Manage project teams so that project risks can be identified, and solutions created and implemented.
• Proactively insert self into the business and identify areas for improvement in processes and systems. Work with the Business Analyst to translate these needs into technical requirements.
• Utilize analytical tools such as Power BI and SQL to interpret and analyze complex medical and enrollment data sets, producing insight in a way that enables informed decision making.
• Develop and implement comprehensive test plans to ensure that systems and programs are tested and debugged.
• Provide mentorship to other staff members within the organization.
• Other duties assigned within the scope, responsibility, and requirements of the job.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Strong listening, verbal, presentation, and written communication skills; advanced language skills including inquiry skills to assure clear…