Clinical Informatics Specialist; Health & Human Services

This position plays a vital role in advancing the mission of Jackson County Public Health by supporting the successful implementation and ongoing optimization of a new Electronic Health Records (EHR) system within Public Health. The individual in this role will directly contribute to improving population health outcomes by ensuring that staff are equipped with a reliable, integrated system to document and share critical health information.

This is an exciting opportunity for someone who values innovation, technology, and public service. The position offers the chance to lead a department-wide project, support cross-program collaboration, and influence the development of workflows and policies that will shape the future of digital health at the local level. With a strong focus on professional growth, systems thinking, and practical impact, this role is ideal for candidates who are eager to apply informatics expertise in an evolving public health environment.

Jackson County strives to recruit, hire and retain the best employees!

• Prior clinical experience to support understanding of documentation workflows and end-user needs across public health programs.
• Experience with Electronic Health Record (EHR) systems, with a strong preference for EPIC experience.
• Proficiency with software tools, including data management and project tracking systems.
• Strong project management skills; certification preferred.
• Patience and clear communication skills for training and supporting staff on new systems.
• Supportive approach to change management and user adoption.
• Availability to assist with go-live efforts and occasional after-hours troubleshooting or training during implementation phases.
• Must pass a criminal background check prior to hire.
• Submit an acceptable DMV certified court print prior to hire. Jackson County's requirements for an acceptable driving record.

• Pass a pre-employment drug screen, which includes screening for Marijuana. Jackson County's Drug-Free Workplace Policy.
• This is not a benefited position.

• Coordinate the implementation of the OCHIN EPIC EHR project, including project activities, timelines, milestones, deliverables, meetings, and follow-up items.

• Develop and maintain project documentation, work plans, action-item lists, issue logs, decision logs, and other project management tools necessary to track implementation progress.
• Coordinate with OCHIN/vendor staff and internal County teams to support implementation activities, including workflow development, system configuration, testing, training, data and system integration, and go-live readiness.
• Review existing Public Health systems, processes, and workflows and identify opportunities for improvement, standardization, and integration within OCHIN EPIC.
• Work with clinical, administrative, and informatics staff to document current-state and future-state workflows and identify changes needed to support implementation.
• Facilitate communication and coordination between clinical/program staff, informatics, IT, leadership, and vendor representatives to ensure project needs, decisions, and concerns are clearly communicated and addressed.
• Monitor project progress and proactively identify risks, barriers, dependencies, and implementation issues; coordinate resolution or elevate issues to appropriate project leadership.
• Prepare regular project status updates for supervisors, leadership, and other stakeholders, including progress toward milestones, outstanding issues, upcoming activities, and areas requiring decisions.
• Coordinate and support user acceptance testing, workflow validation, system readiness activities, and go-live preparation.
• Work with vendor and internal staff to develop,…