HRIS Business Operations Manager

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an HRIS Business Operations Manager based in the United States.

• Lead the administration, configuration, optimization, and ongoing development of Dayforce HCM and the broader HR technology ecosystem.
• Develop and maintain an HRIS roadmap aligned with HR priorities, enterprise technology initiatives, business growth, and operational requirements.
• Identify opportunities to simplify, automate, and improve HR processes through technology while balancing business needs, user experience, system capabilities, risks, and scalability.
• Monitor HR technology trends, platform capabilities, and vendor roadmaps to recommend improvements and future opportunities.
• Establish standards for system configuration, enhancements, testing, releases, documentation, and change management.

• Represent HRIS requirements in major enterprise technology transformations, ensuring employee data, integrations, controls, and workforce processes are considered in design and implementation decisions.
• Lead and support integrations between Dayforce, Deltek Vantagepoint, iCIMS, and other enterprise platforms.
• Partner with Finance and business leaders on ERP initiatives involving employee, organizational, labor, payroll, time, project, and other shared data.
• Collaborate with IT, Information Security, system owners, vendors, and implementation partners to establish effective integration architecture, data flows, dependencies, controls, and support models.
• Lead HRIS participation in implementations, upgrades, integrations, testing, data conversions, and other enterprise technology initiatives.
• Investigate complex cross-system issues, identify root causes, coordinate stakeholders, and drive resolutions through completion.
• Assess downstream impacts of system and process changes to protect interconnected platforms and business operations.

• Oversee the integrity, consistency, and appropriate use of HR and employee data across systems and integrations.
• Establish data governance practices covering ownership, definitions, validation, reconciliation, and documentation in alignment with IT governance standards.
• Manage HR system access, role-based security, and data protection practices in accordance with IT and Information Security requirements.
• Partner with IT and Information Security on audits, access reviews, compliance activities, and control requirements.
• Maintain documentation covering system configurations, integrations, data flows, procedures, controls, and key architectural decisions.
• Monitor system and integration performance and proactively address risks affecting data integrity, payroll, financial reporting, employee processes, and business operations.

• Lead HR technology support through the Business Operations service model, ensuring requests and issues are prioritized, routed, resolved, and communicated effectively.
• Design and manage the HRIS support structure in Fresh service, including intake processes, categorization, forms, workflows, service levels, escalation paths, and knowledge resources.
• Support iCIMS and other people-related technologies through system administration, integrations, configuration, and continuous optimization.
• Lead the design and adoption of the HR Service Family workspace.
• Partner with HR, Payroll, Benefits, Finance, and other stakeholders to translate operational needs into sustainable technology solutions.
• Identify recurring issues, analyze root causes, and implement long-term solutions instead of relying on manual workarounds.
• Develop…