General Manager-Medford

Medford, 500 Rossanley Drive, Medford, Oregon, United States of America

Posted Tuesday, November 25, 2025 at 9:00 AM

"BUILD" YOUR CAREER AT TUFF SHED!

Tuff Shed is recruiting for a results-driven
General Manager at our Factory Store in Medford, OR. This position reports to the Regional Vice President and is responsible for operating the Store profitably. This includes providing leadership and management of the following functions: production, installation, customer service, safety, human resources, and accounting.
This is a complex, take charge role where you will be wearing several "hats" in this multi-functional, high-profile leadership role.

Founded on an entrepreneurial spirit and an unwavering commitment to quality, Tuff Shed was established in 1981, and has since developed into America's largest manufacturer and installer of storage buildings and garages, having built more than one million buildings for satisfied customers.

We utilize cutting edge green technology in our materials and manufacturing processes and hold multiple U.S. Patents.

DO YOU HAVE WHAT IT TAKES TO BE A SUCCESSFUL TUFF SHED GENERAL MANAGER?

Essential Functions:

• Operates the Store efficiently and effectively
• Organizes, directs, controls and leads the Store employees effectively
• Recruits, hires, trains, and manages production team members including factory store leaders.
• Ensures inventory is accurate through regular counts
• Orders materials timely and with cost effectiveness
• Ensures building quality, customer experience aligns with company expectations
• Carries out Company Safety program, DOT regulations.
• Scheduling Management
• Ensures product installations are scheduled efficiently with customer expectations in mind
• Oversees the process of securing building permits
• Oversees and assists the Scheduling team
• Business Management
• Staffs the store as appropriate
• Builds relationships with Home Depot business partners through regular visits
• Ensures all employees are properly trained to do their jobs effectively and the awareness of company policies, procedures, practices, benefits, etc, are communicated, regularly.
• Reviews, analyzes the Store's Profit and Loss regularly and understands Store's budget while keeping timely accounting records. Manages Store's A/R collection process
• Manages Store's fleet of vehicles; maintenance records, etc.
• Retail and Wholesale Sales Partner
• A partner & collaborator to the District Sales Managers & Regional Sales Directors.

QUALIFICATIONS

• We are seeking an entrepreneurial businessperson who can take on the tasks of managing our local Factory Store, installation teams, and sales force; this is an excellent opportunity for a proven leaderwho can run a dynamic and unique business like it's his/her own!
• Experience in a General Manager (or similar) capacity highly preferred, including five years of management experience.
• Experience working hands-on in a fast-paced, high volume operations environment.
• Proven leadership and relationship building skills, including managing employees and resolving employee relations issues.
• DOT, OSHA and employment law knowledge highly preferred.
• Enthusiastic, passionate and havegreat management and leadership,selling, marketing, and customer service skills
• Proven manufacturing/production and service experience in the home improvement industry, preferred
• A strong local network and experience recruiting and managing a network of independent installers, highly preferred
• Significant experience in safety management, including: OSHA; fire prevention; machine and tool usage; PPE;
  Hazard communication; lifting techniques; forklift; electrical safety; fall protection; and safety training documentation management
• Experience managing and leading employees: resolving employee relations issues, and an understanding of the importance of "leading by example"
• A focus on customer service excellence; the ability to work with and listen to customers, understand their needs, design their buildings, and deliver a great product!
• Hands-on computer skills in Microsoft Office and Internet applications required; experience in utilizing Customer Relations Management (CRM) software including Oracle, JDE, Onyx, ,…