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SaaS Quality & Support Specialist

Job in Medford, Jackson County, Oregon, 97501, USA
Listing for: Points North
Full Time position Listed on 2026-11-09
Job specializations:
  • Quality Assurance - QA/QC
    IT QA Tester / Automation
Salary/Wage Range or Industry Benchmark: 55000 - 70000 USD Yearly USD 55000.00 70000.00 YEAR

Job Description & How to Apply Below

Points North is hiring a Software Quality & Support Specialist to help customers get unstuck and test what we build before it reaches them. You’ll troubleshoot issues, convert customer input into actionable product guidance, and validate releases to ensure functionality.

You’ll split time between frontline support and functional QA activities, collaborating with Product and Engineering to improve usability, data integrity, and product quality across ACA Reporter, Who's Where, and Attendance

Our group is growing, and we are hiring a SaaS Quality & Support Specialist in OR, United States.

This is an excellent opening to take on the SaaS Quality & Support Specialist role at Points North.

As a SaaS Quality & Support Specialist, you will play an important part at Points North in OR, United States.

We invite applications for the SaaS Quality & Support Specialist position located in OR, United States.

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