Wildfire Counselor

2 days ago Be among the first 25 applicants

This role supports clients in navigating housing challenges such as disaster recovery, home ownership, financial readiness, and planning and facilitating educational workshops and courses. The counselor will work collaboratively with internal teams and external partners to ensure clients receive comprehensive, trauma‑informed support. In addition to direct client services, this position includes community outreach to promote available programs and build relationships with local organizations, real estate professionals, and service providers.

ACCESS is an energetic, diverse, and compassionate team that creates positive change in the community every day. If you are dedicated, hardworking and have a passion for helping others, ACCESS is the place for you!

• Conduct one‑on‑one and group sessions with clients to assess housing needs and provide guidance.
• Assist wildfire survivors in understanding and navigating housing options, including home ownership and recovery programs.
• Review financial documents and help clients develop budgets, credit improvement plans, and housing goals.
• Maintain accurate client records and ensure timely data entry in compliance with funding and reporting requirements.
• Coordinate referrals to internal programs and external community resources.
• Represent the organization at workshops, classes, and community events, including planning and facilitating educational sessions for clients and occasionally requiring weekend work depending on program needs.
• Conduct outreach to community organizations, real estate professionals, and lenders to promote housing services.
• Assist with the development of educational materials and program resources.
• Answer phones and schedule appointments when necessary and in a timely manner, leaving room for walk‑ins to assist clients in emergency situations.
• Collaborate with program supervisors to meet compliance and reporting deadlines.

• Belief in ACCESS’ mission to provide food, warmth, and shelter.
• At least 2 years of experience in direct client services, housing counseling, or related fields.
• Ability to obtain HUD Housing Counselor Certification within 6–9 months of hire.
• Strong communication, organizational, and problem‑solving skills.
• Proficiency in Microsoft Office and web‑based applications.
• Ability to work with diverse populations in a respectful and culturally responsive manner.
• Demonstrated ability to work effectively with customers and co‑workers, sustaining participant and interdepartmental confidentiality.
• A valid Oregon driver’s license with a record that is acceptable under ACCESS’ insurance policies.

ACCESS is an Equal Opportunity Employer. Our guidelines are clear: there shall be no discrimination on the basis of age, disability, sex, race, religion or belief, gender reassignment, marriage/civil partnership, pregnancy/maternity, or sexual orientation. We are an inclusive organization and actively promote equality of opportunity for all with the right mix of talent, skills, and potential. We welcome all applications from a wide range of candidates.

Selection for roles will be based on individual merit alone.

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