Finnish Speaking Customer Support Social
Job in
Media, Delaware County, Pennsylvania, 19063, USA
Listed on 2026-11-01
Listing for:
Employers from Greece
Full Time
position Listed on 2026-11-01
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, Technical Support, HelpDesk/Support
Job Description & How to Apply Below
at Patrique Mercier Recruitment By Nellie
Patrique Mercier Recruitment FR is dedicated to connecting talented professionals with exciting job opportunities. We are currently seeking a Finnish Speaking Customer Support Representative for Social Media. This role is ideal for individuals who are enthusiastic about social media and customer service and wish to assist Finnish-speaking clients in navigating their social media inquiries and issues.
Responsibilities- Provide outstanding customer support to Finnish-speaking clients through social media platforms, handling inquiries and resolving issues promptly.
- Assist customers with questions about product features, account management, and user experience on social media applications.
- Monitor social media channels for customer feedback and engage with users to enhance their experience.
- Document customer interactions accurately and track issues to ensure proper follow-up.
- Collaborate with marketing and product teams to address customer needs and report on social media trends.
- Stay updated on the latest social media trends, platform updates, and policies to provide knowledgeable assistance.
- Gather feedback from customers to support improvements in service quality and product features.
Requirements
- Fluency in Finnish and English, both written and spoken.
- Previous experience in customer support, preferably in social media or digital communication.
- Strong understanding of social media platforms and their functionalities.
- Excellent communication skills with a focus on providing a positive customer experience.
- Detail-oriented with the ability to manage multiple inquiries simultaneously.
- Proficient in using social media management tools and CRM systems.
- Ability to work flexible hours, including evenings and weekends when necessary.
Benefits
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year Fully Paid Training
- Fully Paid Relocation Package ( flight, transfer and hotel )
- Free Greek Lessons, discounts and other perks
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