Front desk agent
Job in
Medicine Hat, Alberta, Canada
Listed on 2026-07-10
Listing for:
Comfort Suites Kelowna
Full Time
position Listed on 2026-07-10
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, English Customer Service
Job Description & How to Apply Below
- Education:
Secondary (high) school graduation certificate - Experience:
1 year to less than 2 years Tasks - Investigate complaints and claims
- Register arriving guests and assign rooms
- Resolve complaints and claims
- Process group arrivals and departures
- Take, cancel and change room reservations
- Provide information on hotel facilities and services
- Provide general information about points of interest in the area
- Process guests' departures, calculate charges and receive payments
- Balance cash and complete balance sheets, cash reports and related forms
- Maintain an inventory of vacancies, reservations and room assignments
- Follow emergency and safety procedures
- Clerical duties (i.e. faxing, filing, photocopying)
- Answer telephone and relay telephone calls and messages
- Assist clients/guests with special needs
- Contact customers to deliver requested wakeup calls
- Perform light housekeeping and cleaning duties
- Provide customer service Employment terms options
- Evening Employment terms options
- Shift
- Morning
- Night
- Day
- Weekend
- Overtime available
- Work Term:
Permanent - Work Language:
English - Hours:
30 to 40 hours per week
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