Patient Care Coordinator - River Dental

Competitive compensation

Total rewards package that offers discounts on many services and activities including an exclusive corporate gym membership program; reduced rates on home and auto insurance; unlimited access to a variety of discounted entertainment, hotels, products, services and so much more!

Employee and Family Assistance Program (EFAP) that connects team members and their families with complimentary, confidential, short-term counseling and advisory services

Career development to grow and evolve as a dental professional on your individual career path, including access to industry-leading continuing education

Attend social and CE events to network with dental professionals in your community

Work-life balance and flexibility

Access to modernized technology to provide optimal oral care to patients

Make a positive and lasting impression on the patient, from the moment they arrive at the practice to the moment they leave

Responsible for optimizing the appointment schedule by ensuring the day is full, with limited gaps

Manage all patient calls and inquiries with a smile: appointments, confirmations, and amendments

Manage potential cancellations and overcome objections to motivate the patient to keep the appointment

Bill patients as they come out of the treatment room, take payment, send a claim form to insurance, respond to all fee inquiries in a positive manner

Effectively manage the recall system and accurately maintain the patient database

Process referral letters and other patient correspondence upon receipt from the provider

Manage and file all patient records and charts

Demonstrate active listening and empathy to patients using effective communication skills

Minimum 1 year of Administrator experience

Clinical background considered an asset

Experience with Dental software