Part Time Banking Customer Service Associate

Process financial transactions and deliver thoughtful customer service as a part time Customer Experience Associate onsite in Medicine Hat, Alberta.

At TD Canada Trust, this branch-based position supports Personal & Commercial Banking customers. You will understand customer needs, recommend suitable banking solutions, resolve concerns, and provide clear guidance on products and processes. Accuracy, discretion, and positive customer experiences guide daily work.

• Process deposits, withdrawals, and bill payments accurately
• Determine customer needs and recommend appropriate banking solutions
• Respond to concerns and escalate non-standard activities
• Promote banking solutions while completing business processes timely
• Recommend operational improvements supporting operational excellence

• High School diploma and/or one year relevant experience
• Undergraduate degree or equivalent considered an asset
• Strong administration, organization, planning, and time management skills
• Hands-on knowledge of Word, Excel, Outlook, and internet
• Accurate, detail-oriented communicator managing changing priorities

Bring customer experience, transaction accuracy, and banking solution knowledge to TD Canada Trust customers in Medicine Hat.