System Support Technician

Elevate your technical career with the City of Medicine Hat as a full-time System Support Technician. Your expertise will maintain vital systems for utilities, taxation, and accounts receivable, directly impacting community service.

This position provides an opportunity for a solutions-driven professional to work onsite and enhance the integrity and performance of critical administrative systems. As a key player, you will utilize analytical skills and technical knowledge to improve efficiency, streamline data processes, and implement system upgrades to better serve operational needs.

Key Responsibilities:

• Ensure reliable operations of billing systems for utilities and taxation

• Improve data flow and departmental system efficiencies

• Identify and resolve system issues proactively

• Implement security measures for system access

• Contribute to technology project success and process improvements

Requirements:

• Two-year IT diploma or equivalent experience

• Five years in a technical billing or accounting environment

• Expertise in complex software systems management

• Advanced skills in SQL, Microsoft Office, and Power BI

• Strong troubleshooting and communication abilities

Use your technical talents to support vital systems and contribute positively to community outcomes.
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