Designated Representative

Designated Representative – Independence Pet Group

Join to apply for the Designated Representative role at Independence Pet Group
. Established in 2021,
Independence Pet Holdings is a corporate holding company that manages a diverse and broad portfolio of modern pet health brands and services, including insurance, pet education, lost recovery services, and more throughout North America. We believe pet insurance is more than a financial product and build solutions to simplify the pet parenting journey and help improve the well‑being of pets.

PTZ Insurance Services Ltd is seeking a Designated Representative who will report to the Senior Director, Call Center Operations. The Designated Representative is responsible for overseeing our Canadian regulatory compliance and licensing requirements, ensuring our company operates with integrity, meets all provincial regulatory obligations, and maintains the highest standards in the pet insurance industry.

This position is best suited for an experienced insurance professional credentialed to act as a Designated Representative across multiple provinces and territories.

Job Location: Remote – Canada

• Serve as the primary regulatory contact in Canada, ensuring compliance with applicable insurance laws, regulations, and industry standards.
• Maintain all required provincial and agency licenses; prepare and file applications, renewals, and amendments as necessary.
• Supervise licensing and ensure adherence to all licensing requirements.
• Collaborate with Sales, Marketing, and Account Management teams to support new and ongoing sales initiatives while maintaining regulatory compliance.
• Proactively address compliance concerns.
• Develop and implement compliance programs, including training, communication, and monitoring activities.
• Monitor and report any ethical or compliance risks, or operational issues, and help develop and enforce relevant policies and procedures.
• Participate in monthly compliance discussions with internal department leads to advise on regulatory updates, upcoming filings, and audits to proactively address risks.
• Assist with internal and external compliance audits.
• Work with other departments, such as legal and business operations, to ensure compliance across the organization.
• Perform other duties as assigned.

• Level 3 General Insurance Agent license (Managing General Agent qualification).
• CIP or CRM.
• At least 5 years of relevant experience in a similar role.
• P&C (Property and Casualty) Insurance Licensed.
• Must be eligible to act as a DR (Level
  3) under applicable provincial/territorial regulations.
• A deep understanding of Canadian insurance regulations and compliance best practices.
• Strong leadership and organizational skills.
• A proactive approach to risk management, regulatory affairs, and operational oversight.
• Passion for the pet industry and a commitment to ensuring the company operates with integrity and excellence.
• Licensing and Designation Requirements by Province (Ontario, BC, AB, SK, MB, NFLD, PEI, NS, NB, YK) details omitted here for brevity.

This is a full‑time position. Days and hours will be determined by business needs and agreed between employee and director.

• Comprehensive full medical, dental, and vision insurance.
• Basic life insurance at no cost to the employee.
• Company‑paid short‑term and long‑term disability.
• 12 weeks of 100% paid parental leave.
• Health Savings Account (HSA).
• Flexible Spending Account (FSA).
• Retirement savings plan.
• Personal paid time off.
• Paid holidays and company‑wide wellness day off.
• Paid time off to volunteer at nonprofit organizations.
• Pet‑friendly office environment.
• Commuter benefits.
• Group pet insurance.
• On‑the‑job training and skills development.
• Employee Assistance Program (EAP).

Referrals increase your chances of interviewing at Independence Pet Group by 2x.