Service Support Assistant

Western Tractor Company Inc. | Temporary

Medicine Hat Central, Canada | Posted on 09/14/2026

Western Tractor started from the merger of 2 different John Deere Dealerships with a total of 4 stores that have had a long history as dealerships serving Southern Alberta. Our locations have been some of Canada's longest continual dealership locations in the John Deere dealer network.

Western has four bright, new locations situated in Lethbridge, Taber, Burdett, and Medicine Hat, where we sell the number one brand of Agricultural, Turf, and Commercial Worksite Products in the world, JOHN DEERE. As a stable and growing company, you can count on us to invest heavily in your career through training, resources, and support while being a part of a fun and team-oriented environment that feels like family.

Are you the master of clean?

Do you prefer hands-onwork with the potential to get a little dirty while on the job?

Are you organized anddetail oriented? As a Service Support Assistant, you are treated as a crucial part of our service experience and are responsible for the final step of the Service Department’s interaction with the customer. You will clean anddetail equipment to ensure it is presented to customers inpristine condition. This is a full-time temporary role with possibility of extension.

• Wash and Detail Equipment: Thoroughly clean the interior and exterior of Agriculture and Turf equipment and maintain a steady flow of through the wash bay.
• Inspect Equipment: Perform inspections onwashed equipment to maintain high-quality standards.
• General Maintenance: Perform general cleaning and maintenance for the shop, building, and yard.
• Wash Bay: Keep the wash bay cleanand organized, including cleaning tools and equipment after each use.
• Pick Up and Deliver Equipment: Transport equipment toand from the shop as required.
• Team Support: Provide assistance to theShop Foreman and Service Technicians when needed.

• Education:High school diploma or equivalent GED.
• Experience: Detailing experience with the ability to operate equipment including a commercial pressure washer and otherhand/power tools. Previous experience with farm equipment is an asset.
• Technical
  
  Skills:
  
  Basic computer skills with experience using Microsoft Office Suite
• Physical Capability: Ability to lift, carry, push, pull up to 50 lbswith long periods of standing and walking.
• Soft Skills:Ability to work independently with ahigh attention to detail, adaptable with excellent time management skills, and a team player with a positive attitude and willingness to help others.
• Valid Driver's License: You'll need this for operating equipment, travelling between stores, and occasional service deliveries and pick-ups.
• Training and Development: We keep our team currentby investing twice as much in training as any other John Deeredealer in Southern Alberta both inside and outside of our dealership.
• Paid Time Off: Recognizing the importance of work-life balance, we provide full-time, permanent employees with paid time off beginning at 3 weeks in your first year of employment.
• Benefits: We provide permanent employees with acomprehensive health benefits package to keep you and your familyhealthy, including life insurance, disability insurance, critical illness, accidental death & dismemberment, extended health,dental, prescription drug coverage, and an employee and familyassistance program.
• Compensation: You'll enjoy acompetitive compensation scale, incentive programs, and opportunities for advancement.

Join us inrevolutionizing the future of agriculture - where your skills have a direct impact on the success of farmers and thesustainability of our industry. We can't wait to welcome youto our team!