Lumber Department Manager

Responsibilities

• Demonstrate the behaviors and actions to support Arcola Co‑op vision, mission, and safety principles to make a difference in members’ lives, with a strong customer focused approach.
• Provide legendary service at all touch points through various communication channels.
• Assist the Home Centre team and store leadership in the following areas as assigned.
• Initiate, develop, and implement policies and innovations that will ensure the growth in sales, service, and earnings.
• Provide leadership to the team members in training, development, coaching, and performance management.
• Assist with achieving budgeted goals through pricing, sales, margins, expenses, and inventory control in each product category.
• Assist with preparing and presenting detailed and competitive quotes, materials takeoffs, and project packages using estimating software and in-store tools.
• Develop and maintain strong relationships with contractors, builders, and customers.
• Oversee adherence to brand merchandising standards, marketing efforts, and image standards.
• Maintain up-to-date knowledge of building materials, home improvement trends, and building code requirements.
• Manage in-store merchandising and promotional campaigns related to project materials and services.
• Resolve customer issues quickly and professionally to maintain a high level of customer satisfaction.
• Champion the Asset Protection and Safety Management systems, policies, procedures.
• Perform minor repairs to assets as required.
• Perform all other duties as required.

• Education:
  
  Grade 12
• Experience:
  
  3-5 Years

Employment

Terms:

Full‑Time

Location:

ARCOLA